
Luis Marques medal 5395 7 years 292 days ago (edited 7 years 292 days ago)
TranslateI bought a pilot, an error occurred while completing the purchase.
https://igpmanager.com/app/d=driver&id=763358&tab=attributes
The pilot remained available and another user bid. I made the purchase previously with 9 tokens and I am very upset about it.

Yunus Unia Blunion medal 5000
Head of Support 7 years 292 days ago
Hi Luis, fortunately, you did not lose any tokens in this problem.
When you tapped to buy the pilot for 9 tokens, what happened when you tap the button? Did it say you won the auction?

Luis Marques medal 5395 7 years 292 days ago
TranslateThe button has been disabled, and do not leave the screen. I had to restart the application. And when I got back I was still available. When clicking, the same thing happened, but when you return for the third time, a user made a bid.

Yunus Unia Blunion medal 5000
Head of Support 7 years 291 days ago
Okay, I'm sorry you experienced this, I will be informing the developers about this problem.

Luis Marques medal 5395 7 years 290 days ago
TranslateI lost the pilot purchase because of an application problem. The pilot had 20 talent, I'm very upset about what happened.

Yunus Unia Blunion medal 5000
Head of Support 7 years 290 days ago
Hi Luis, I added 6 tokens to your account. Once more, I'm sorry this happened to you.

Luis Marques medal 5395 7 years 290 days ago
Translate
Please send a new race driver with level 13 and talent 20. I look at my email.

Yunus Unia Blunion medal 5000
Head of Support 7 years 290 days ago
Hi Luis, I can't do that. You will have to wait for new pilots with talent 20 to show up.