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Forums > Global Forums (English) > Help & Support

Unresolved
Promate

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Nathaniel Andrews medal 5313
4 years 118 days ago
I have two long standing rookie players, however we struggle to gain rookie as they don't stay active. Could the two rookie be pushed up into pro please to join the rest of the active players. 
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Connor Cooper medal 4981 Super Mod
4 years 118 days ago
Hello,
As of 18th April 2020, the support team no longer promote managees manually. For the 2 managers in your league, a workaround could be for them to join another league, get promoted, and then rejoin your league. For more information on this, please click here.

I'm sorry for any inconvenience this may cause. 
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Nathaniel Andrews medal 5313
4 years 118 days ago
I wouldn't want to do that as personally find that bad league adercate. I guess I just have to have 8 filler accounts in rookie to help any active players go up. Pro and Elite are very active just rookie 
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Connor Cooper medal 4981 Super Mod
4 years 118 days ago
Hello,
Adding multiple placeholders would have been my next tip for you. Having placeholder accounts is good because it means you can 're-use' them to re-activate promotion again in the future if necessary. 
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