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Forums > Global Forums (English) > Bugs

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Livery car editor

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ed Blanco 5000
6 years 142 days ago
It's any bug on that part? I designed my new car on the tablet and when I go on the phone the colours are swapped and car obviously looks totally different. Can you have a look at that please? Thanks
M S 5781
6 years 142 days ago
Are both device running latest software version? Are they both on same os? 
Frank Thomas 4997 Moderator
6 years 141 days ago
Have both version you see changed from the one you're using before or is one maybe the old version? The car I see on your profile is the older (2017?) model, the one I'm still using as well. On second thought, was the new car in the designer the one with the (on/off switchable) halo bar over the cockpit?
Lee Jones 5000
6 years 141 days ago
I've changed my car's colours loads because during the races my car's are grey squares. It's frustrating this hasn't been fixed 
José Trujillo 5346 Community Manager
6 years 141 days ago

Lee
I've changed my car's colours loads because during the races my car's are grey squares. It's frustrating this hasn't been fixed 


Hello Lee Jones,

It's a known bug and we think we've already fixed it, would you be so kind as to join our beta testers program to see if we've actually fixed it? Please send to my email (jose.trujillo@igpmanager.com) the following information:

iOS/Android:
Email account associated with App Store/Google Play:

Thank you very much for your time!
Ashton Hennessy 5000
6 years 141 days ago
@Jose Trujillo the livery bug was not fixed for me 20 hours ago, has it since been fixed?
David Jordan 5000
6 years 141 days ago
The Livery Editor is a simple tool for creating a paint job you desire. You can only use the Livery Editor on vehicles you've purchased Brand Central with Credits or gift cars; you cannot use Livery Editor for vehicles loaned to you if you signed a driver contract. All designs in the livery editor are free to create and apply to your car. Regards, Toshiba support If you require any further information, let me know.
José Trujillo 5346 Community Manager
6 years 141 days ago

Ashton
@Jose Trujillo the livery bug was not fixed for me 20 hours ago, has it since been fixed?


Hi Ashton,


Sorry I don’t understand you. What's that supposed to mean? Please better detail what is going on so that we will be able to help you.
Ashton Hennessy 5000
6 years 141 days ago

José

Ashton
@Jose Trujillo the livery bug was not fixed for me 20 hours ago, has it since been fixed?


Hi Ashton,


Sorry I don’t understand you. What's that supposed to mean? Please better detail what is going on so that we will be able to help you.



resolved in email. thankyou for your quick response
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