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Transfer issue

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5000
6 years 4 days ago
Wat probeerde je te doen?
I was trying to buy a head designer during a race

Wat gebeurde er in plaats daarvan?
I was bidding in knockout round 24 when my race finished. I went to the loading screen which I allways get at the end of a race. I returned to the game in a few second, but I couldn’t get back to the knockout. I saw the head designer but all tabs were empty. I reopened the head designer a few times and the fourth time everything seemed normal, but the bidding has ended.

Deed het probleem zich voor terwijl je wifi of mobiele data gebruikte, of bij beide?
Wi-fi

Deed het probleem zich voor in de app, op PC of op beide?
App

Wat is het model van je toestel?
Iphone7

Welk besturingssysteem?
Android

Wat is de versie van het besturingssysteem?
12.1.4

Kan het probleem gereproduceerd worden?
I didn’t try

Bijkomende opmerkingen:
It cost me a lot of tokens and/or a head designer.
5000 Super Mod
6 years 4 days ago
Hi Erik, I submitted your post for review to the support team.
5000
6 years 4 days ago
Thank you Gert 
5207 Community Manager
5 years 357 days ago
Hello,

I'm really sorry about the wait, the support team has a lot of work, I've taken your case personally. I have sent you 35 tokens as compensation.
5000
5 years 357 days ago
Thank you very much. Is this a known problem or was this one of a kind?
5000
5 years 356 days ago
It happens Erik. Had it happen in past to me. Just put it down to another Bug. Got to knockout 149. 
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