Hello, so I was trying to access the game today on my laptop but the website didn't work, it times out
The same thing happened to my phone app
While everything else was working fine (discord, youtube, other games) but igp wasn't working for me
Until I tried a VPN on my phone and it worked, so perhaps it is a server issue in a country? Currently I am in Morocco so please have a look at the issue, thanks
José Trujillo 5290 Community Manager 1 year 34 days ago
Hey Eve,
We need more information in order to understand what’s going on. The WiFi you’re using is it domestic or a public network?
If it was a general issue with our server we would have dozens of reports already so my first guess is that the WiFi you’re using has blocked certain domains.