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Community Issue Tracker

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medal 5374
21 days ago (Last edited by David Parker 7 days ago) Translate
I've tried to collate as many of the issues reported by the community, ignoring some that are already resolved.

This isn't endorsed by iGP, but I think it helps to track current issues for moderators and the community.

Mods can update/edit this post as they wish and I'll try to keep it up-to-date as much as I can too.

Since a few people have asked, Desktop App links are here:
https://igpmanager.com/forum-thread/62047

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Trello

I've decided to make a Trello board for this. Anyone wishing to join can use this link:
https://trello.com/invite/b/6949f8c6f895964d83215246/ATTI8c2e39785a2eab90a0de8f13e35d66e3C01E5571/igp-issue-tracker

Trello comes with a short premium period where I can assign observers, so unless you've got street-cred, you'll be an observer. :)

I will keep posting screenshots of updates, I had to zoom out a bit to get it all on one page.




A note on priorities:
Low, Medium, High, Urgent.
These are solely based on my own observations and intuition, and may not be reflective of the bigger picture - so I would take them with a pinch of salt.
My rough criteria is this:
- Low priority items are cosmetic or low-impact to the gameplay.
- Urgent matters involve users losing/spending money, critical bugs preventing gameplay or things affecting new manager experiences.
- High priority are race-related, things giving users 'cheats', and other UX related issues.
- Medium is the rest... things that, whilst problematic, can be worked-around or lived-with considering the nature of the other issues.

Issues


DRS not passing cars and even allowing other cars to pass [Unresolved]
https://igpmanager.com/forum-thread/63567
https://igpmanager.com/forum-thread/63570
I've noticed this too, sometimes with DRS open a car doesn't pass the car in front, it seems to get blocked - possibly something around driver skill checks? When blocked, the car slows and potentially allows other cars to catch and overtake them.

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Backmarkers not getting out of the way [Unresolved]
Backmarkers are causing issues as they inconsistently affect the lead cars, especially on corners. Also, the cars that don't get setup or in as-of-yet updated legacy leagues with inactive managers, are incredibly slow.
https://igpmanager.com/forum-thread/63571

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DRS failing to activate [Unresolved]
https://igpmanager.com/forum-thread/63600
Even when cars are within 1 second, both visually and in the timings, the DRS does not seem to activate sometimes.

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Timesheet / exported data not showing Pit Stops correctly [Unresolved]
https://igpmanager.com/forum-thread/63574
It appears as though the pit stop is recorded one lap later than it took place?

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Setup changes when a practice lap is taking place get reverted [Unresolved]
During setup, if you start a practice lap then change your setup before it completes, the changes get reverted when it does. This can possibly be solved by disabling the setup buttons during a practice lap?

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Incorrect Race time assigned when joining new league [Unresolved]
When joining an iGP League and after selecting a time, the game gave me a completely different time spot. My suspicion is this is related to time zone differences, because it is exactly 8 hours different from my selection (this happened to me with a second account.)
Update: I saw a post by Jack stating this should be fixed, but unfortunately the issue still seems to happen.

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Lagging in 2D [Unresolved]
https://igpmanager.com/forum-thread/63526
Some managers have reported the 2D view is lagging compared to 3D. This is likely a sync/desync issue.

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Race Results lap times do not add up to final race time [Unresolved, Needs Information]
https://igpmanager.com/forum-thread/63693

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Rain animation not showing [Unresolved]
https://igpmanager.com/forum-thread/63688

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Escape no longer deselects cars during race [Unresolved]
https://igpmanager.com/forum-thread/63622

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Up/Down arrow, J and L keys not functioning correctly [Unresolved]
https://igpmanager.com/forum-thread/63637

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Cars staying out despite not having enough fuel [Unresolved]
https://igpmanager.com/forum-thread/63754

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Rain causing issues during races - Turkey in this case [Unresolved]
https://igpmanager.com/forum-thread/63746
The race seems to have broken as soon as the rain appeared.

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Unable to click on cars to select during race [Unresolved]
https://igpmanager.com/forum-thread/63737
This used to be a feature and allowed for quickly viewing other cars.

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Joining a second league will demote you [Unresolved]
https://igpmanager.com/forum-thread/63620

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Reserve drivers listed in driver standings [Unresolved]
https://igpmanager.com/forum-thread/63758

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HQ levels reset [Unresolved]
https://igpmanager.com/forum-thread/63748

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Can't see car attributes after switching leagues [Unresolved]
https://igpmanager.com/forum-thread/63824

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Editing Team Name is limited to only 14 characters in length [Unresolved, Possible Feature]
https://igpmanager.com/forum-thread_1/63885#320311

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Changing league settings as co-hosts removes you as co-host [Unresolved]
https://igpmanager.com/forum-thread/63899

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Corrupt results - not reflecting actual race outcome [Unresolved]
https://igpmanager.com/forum-thread/63894
The result classified 2 cars which failed to make a pit stop 3rd and 5th, even though the finished three laps down:
https://igpmanager.com/app/d=result&id=70041810&tier=1&tab=race
Also some showing people as DSQ for no pit/tyre change when they did.

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In multiple leagues, the results are mixed together and user gets kicked from the two extra leagues. [Unresolved]
https://igpmanager.com/forum-thread_2/63572

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League history for hosted leagues does not show correctly [Unresolved]
https://igpmanager.com/forum-thread_1/63819#320072
Likely due to the splitting of the leagues, it seemingly shows only the rookie tier even if the league is Elite/Pro.

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Team left league but continues to participate [Unresolved]
https://igpmanager.com/forum-thread_1/63819#320072
This one may be an isolated issue, but the team is showing it left the league whilst the first driver is still participating in races.
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medal 5243
20 days ago
Commenting to push 
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medal 5374
20 days ago (Last edited by David Parker 7 days ago)
Added DRS failing, inability to repair facitilities under construction, included Sprint fix.

Edit: adding fixed issues here now.



Lap times considerably quicker than others (+30s faster) & Far higher race speeds
https://igpmanager.com/forum-thread/63667
https://igpmanager.com/forum-thread/63683
https://igpmanager.com/forum-thread/63670
https://igpmanager.com/forum-thread/63676

Donut rewards broken

Getting logged out after races
https://igpmanager.com/forum-thread/63492

Driver names not displaying in Profile
https://igpmanager.com/forum-thread/63502

DP amounts per race

Can't Repair facilities under construction
https://igpmanager.com/forum-thread/63568

VIP Members cannot join multiple leagues
https://igpmanager.com/forum-thread/63584
Marked as priority as a paid feature.

Unable to assign co-hosts for leagues
https://igpmanager.com/forum-thread/63551
https://igpmanager.com/forum-thread/63494

Sprint Races not counting towards number of races
https://igpmanager.com/forum-thread/63439

Can't postpone races

https://igpmanager.com/forum-thread/63722
https://igpmanager.com/forum-thread/63573
Races not going ahead, but showing as finished with empty results
https://igpmanager.com/forum-thread/63723
https://igpmanager.com/forum-thread/63659
https://igpmanager.com/forum-thread/63691

Race camera gets stuck in glitched location

Slow cornering

DP's carry over to new season 
https://igpmanager.com/forum-thread/63692
https://igpmanager.com/forum-thread/63544 (Mentioned here by Balerion)

Only Chief Designer's in Staff Transfer
https://igpmanager.com/forum-thread/63431

No Sprint Payouts
https://igpmanager.com/forum-thread_2/63305

Android App unable to join races
https://igpmanager.com/forum-thread/63558
https://igpmanager.com/forum-thread/63534

Unable to login via Facebook
https://igpmanager.com/forum-thread/63509

Message when being made league co-host contains string replacers
https://igpmanager.com/forum-thread/63551

Able upgrade facilities beyond manager level
https://igpmanager.com/forum-thread/63665

Cars stopping in pits and retiring

Unable to remove players from a league
https://igpmanager.com/forum-thread/63820

Races stuck as incomplete/unfinished, preventing managers doing setup and moving onto new races
https://igpmanager.com/forum-thread/63773

Leagues with races skipped due to holidays setting did not generate new season

Managers unable to join leagues even when they're not full
https://igpmanager.com/forum-thread/63731

Managers unable to join leagues even when they're not full
https://igpmanager.com/forum-thread/63731

Custom League images not showing
https://igpmanager.com/forum-thread_4/63342

Paid for boosts but didn't receive
https://igpmanager.com/forum-thread/63365
https://igpmanager.com/forum-thread/63611
https://igpmanager.com/forum-thread/63678
https://igpmanager.com/forum-thread/63642
https://igpmanager.com/forum-thread/63698

Gold Leagues not using custom calender
https://igpmanager.com/forum-thread/63487
https://igpmanager.com/forum-thread/63643

Unable to hire new driver/staff
https://igpmanager.com/forum-thread/63432
https://igpmanager.com/forum-thread/63700

Driver/Staff salary increasing massively
https://igpmanager.com/forum-thread/63624
https://igpmanager.com/forum-thread/63563
https://igpmanager.com/forum-thread/63699
https://igpmanager.com/forum-thread/63624

Managers getting 200DP, or 0DP
https://igpmanager.com/forum-thread/63564
https://igpmanager.com/forum-thread/63504
https://igpmanager.com/forum-thread/63662

Cars resetting to 0 DP's at season start
https://igpmanager.com/forum-thread/63841
https://igpmanager.com/forum-thread/63362


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LATEST FIXES

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Driver Atrophy cannot be recovered in a season

Clicking Managers names that have left your league does nothing
https://igpmanager.com/forum-thread/63502

Experience Progress Bar on Home page / popup
https://igpmanager.com/forum-thread/63441

Received 200 engines instead of DP's
https://igpmanager.com/forum-thread/63658

Rewards not being given after a race
https://igpmanager.com/forum-thread/63630

Message saying not enough engines despite having enough
https://igpmanager.com/forum-thread/63224
Cache related - should be fixed?

Cannot open Race Review if closed, preventing users claiming rewards
https://igpmanager.com/forum-thread/63886#320310

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medal 5213
20 days ago
Wow, nice job!!
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medal 5374
20 days ago
Added DP's possibly carrying over to new season (unconfirmed?), and some updates.
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medal 5124
20 days ago
I don't know if it's intentional, but the car setup reverts back if I change it while the car is doing a practice lap. The thing is, you can see immediately if the setup is wrong. And trying to readjust the value sometimes will make you do an extra lap or not save the setup you wanted.
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medal 5213
19 days ago
https://igpmanager.com/forum-thread/63363

Hey David, could you add the above bug to the list please? It’s regarding the top part of the Forum being cut off (at least on IOS).
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medal 5107 CEO & CTO
19 days ago
Hi Aldo, that should be fixed now. Thanks for this thread, I'll get through these when I can, but with Christmas near I'm spending more time with my family, as many of us are. Trying to squeeze in what I can between visits!
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medal 5374
19 days ago (Last edited by David Parker 19 days ago)
RoboTo
I don't know if it's intentional, but the car setup reverts back if I change it while the car is doing a practice lap. The thing is, you can see immediately if the setup is wrong. And trying to readjust the value sometimes will make you do an extra lap or not save the setup you wanted.


I’ll add this but it still needs a bug report.

I’ll skip yours Aldo since it seems fixed. Some minor issues I haven’t put on here (cosmetics mostly). I’ll try to round them up later, but on a train right now for a weekend away so probably be Monday.
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medal 5213
19 days ago

Jack
Hi Aldo, that should be fixed now. Thanks for this thread, I'll get through these when I can, but with Christmas near I'm spending more time with my family, as many of us are. Trying to squeeze in what I can between visits.



Thanks Jack, it’s much better now. It’s not completely fixed though. I still can’t see the whole close button and the forward/backwards buttons, but at least it’s way more manageable now than before.
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medal 5344
18 days ago Translate
Bravo David! 
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medal 5374
17 days ago
Updated, I was away for a couple days so quite a few.

I've moved fixes to my second post, but the links break when copying/pasting and I don't think it's necessary to put them back.

These are new:

- Race Results lap times do not add up to final race time
- Received 200 engines instead of DP's
- Rain animation not showing
- Fuel consumption rate in race vs practice
- New manager unable to join races
- Races freeze when joining
- Message when being made league co-host contains string replacers
- Able upgrade facilities beyond manager level
- Puchase VIP but nothing changed
- Unable to hire young drivers / staff
- Message saying not enough engines despite having enough
- Races not going ahead, but showing as completed (with empty results)
- Up/Down arrow, J and L keys not functioning correctly
- Rewards not being given after a race
- Cars resetting to 0 DP's at season start
- Escape no longer deselects cars during race
- Joining a second league will demote you

Already fixed:
- Lap times considerably quicker than others (+30s faster) & Far higher race speeds [Fixed]
- Can't postpone races [Fixed]
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medal 5047
17 days ago Translate
DP's carry over to new season [Unresolved, Needs Confirmation] = I've confirmed it. A season in my league just ended, and I managed to collect 156 DP points, which I can use before the first race... and looking into the research, someone else did the same.

Incorrect Race time assigned when joining new league [Fixed] = It's not fixed... if I try to join a league at 6 PM, it joins me in one at 3 PM... because I live in a country with the UTC-3 time zone
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medal 5374
17 days ago
Ok, I'll change those. Thanks Franco. The timezone issue probably needs a new bug created.
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medal 5374
16 days ago
Updated a few things: added Trello. I will try to keep track of changes here as well, it's a bit easier on the eyes despite the zoom - I suggest right-clicking the image and 'opening in new tab'.
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medal 5107 CEO & CTO
16 days ago

David
Updated a few things: added Trello. I will try to keep track of changes here as well, it's a bit easier on the eyes despite the zoom - I suggest right-clicking the image and 'opening in new tab'.

Thanks David, really useful. This is genuinely really handy.
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medal 5374
16 days ago (Last edited by David Parker 16 days ago)
Updated everything as well now.

Moved two to completed:

Joining a second league will demote you [Fixed]
Races not going ahead, but showing as finished with empty results

Added these:

- Managers unable to join leagues even when they're not full [Unresolved]
- Cars staying out despite not having enough fuel [Unresolved]
- Rain causing issues during races - Turkey in this case [Unresolved]
- Unable to click on cars to select during race [Unresolved]
- Reserve drivers listed in driver standings [Unresolved]
- Engine owners receive mail when a new engine customer applies [Suggestion]
- Driver losing special abilities [Unresolved]
- HQ levels reset [Unresolved]


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medal 5315
15 days ago
I'm not entirely sure how the AI is supposed to work now but i logged on yesterday for the race just to observe and let the AI do it's thing but about 1/3 to half way through the race it seemed to me it wasn't doing anything at all. Previously you would only over-ride it by bringing up the management panel but i think it the AI cancelled out as soon as i logged in instead. The boost was not touched at all until i did it myself. I can't conclude either way tbh so clarification would be helpful on what the AI actually do now. Cheers. 



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medal 5000 Super Mod
15 days ago
Hi Chris

Are you saying you logged in with the account that is in the race? 

If so, it has always been that logging into the race viewer disables AI boost deployment and advanced strategy. This is why in offline leagues, if you wanted to watch the race you had to spectate with an account that was not in the league. As soon as you logged in with the account that is participating in the race, AI would be disabled and would continue to be disabled for the remainder of the race even if you immediately logged back out.
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medal 5315
15 days ago

Kevin
Hi Chris

Are you saying you logged in with the account that is in the race? 

If so, it has always been that logging into the race viewer disables AI boost deployment and advanced strategy. This is why in offline leagues, if you wanted to watch the race you had to spectate with an account that was not in the league. As soon as you logged in with the account that is participating in the race, AI would be disabled and would continue to be disabled for the remainder of the race even if you immediately logged back out.



Yes, logged in. In the past I've logged in with the account and watched the AI do it's thing 'until' i flicked up the driver management panel. May be different on PC than on mobile perhaps? Happened every time. Odd. 
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