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Forums > Global Forums (English) > Bugs

Solved
Research problem

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Sergey S medal 5000
7 years 227 days ago (edited 7 years 226 days ago)
Some players in our league F1MOSCOWTEAM (Elite tier) got 0 car design research points after the race today.

upd.: also last race counted as 2 for all staff, drivers and suppliers (2x wages)

800x581
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Yunus Unia Blunion medal 5000 Head of Support
7 years 222 days ago
Hi Sergey, I'm sorry to hear that.

Do you know specifically which players were affected by the research problem?

Also, who was affected by the double charges?
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Sergey S medal 5000
7 years 222 days ago
players affected by the research problem:
https://igpmanager.com/app/d=profile&user=579510
https://igpmanager.com/app/d=profile&user=318012
https://igpmanager.com/app/d=profile&user=366660
https://igpmanager.com/app/d=profile&user=693287
and I

It seems like I am the only player who noticed double charges after that race.
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Dmitry Melkin medal 5000
7 years 220 days ago Translate
Yunus
Hi Sergey, I'm sorry to hear that.

Do you know specifically which players were affected by the research problem?

Also, who was affected by the double charges?


What about this situation? The problem will be solved?
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Trevor Ralph medal 5000
7 years 206 days ago (edited 7 years 204 days ago)
The acceleration bonus points were not awarded on my car after the race it still on 81same as the last race
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Neil Mason medal 5000
7 years 205 days ago
Did not get any research points from today’s race
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M S medal 5916
7 years 205 days ago
Multiple similar threads merged. Issue reported to devs and it's being looked into. 
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Sergey S medal 5000
7 years 204 days ago (edited 7 years 204 days ago)
new season, same problem for me

Monaco race counted as 2 for all staff, drivers and suppliers (2x wages) -3m$ after 1 race and lost my TD (contract length was 2 races) and also got less car design research points because my TD has been replaced with 1-star TD
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Trevor Ralph medal 5000
7 years 203 days ago
It’s happend again today as well no bonus points awarded
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Trevor Ralph medal 5000
7 years 202 days ago
This is the 3rd time I not received my research bonus points in 4 days 
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Yunus Unia Blunion medal 5000 Head of Support
7 years 198 days ago (edited 7 years 198 days ago)
Hi guys, sorry about these problems. I think there isn't anything I can do regarding the research problem. The developers are aware of this and we will have to wait for them to investigate and fix the issue.

The extra charges, I have sent cash to you Sergey.
Additionally, I've you and your 4 league members 10 tokens each for the problems you experienced. I know it doesn't help with the car design but I hope it helps out in some other way.

Trevor, I have also sent 10 tokens to you as well.
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