
Troy Zivkov medal 5000 7 years 193 days ago
My account is stuck in a live race event that ended over 12 hours ago can anyone help me?

Yunus Unia Blunion medal 5000
Head of Support 7 years 193 days ago
Hi Troy, are you still having this problem? If you are using the app, please end the app's background process and load it again.

Troy Zivkov medal 5000 7 years 193 days ago
Yes I am , im using the browser version.

José Trujillo medal 5020 7 years 192 days ago
Hey, Troy, I need a couple of facts about your account. If possible the race id. But I need to know primarily whether you use app or a browser.

Yunus Unia Blunion medal 5000
Head of Support 7 years 191 days ago
Troy, I have logged in as you and haven't had any problems. Please delete the cache in your browser and make sure your time zone on the computer and your account's settings are both correct.