No access to the race

Lo X Pel
6 years 364 days ago Translate

What did you try to do?
I tried to access to the live race

What happened instead?
The server keeps saying "Race not found". It happened to me and to all the managers of my league (F1 Race https://igpmanager.com/app/p=league&id=17340&tab=info). This is in addition to the practice and weather reports errors.

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
W10

Which browser did you experience the problem in?
Chrome

Can the bug be reproduced?
What do you mean by can the bug be reproduced?

I have the same problem (0)

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Yunus Unia Blunion

Head of Support
6 years 364 days ago

Hi Lox, the developers are working to resolve this problem. Are you still experiencing this issue?

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Lo X Pel
6 years 364 days ago Translate

I confirm. We are all still experiencing the same problem.

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Yunus Unia Blunion

Head of Support
6 years 364 days ago

Hi Lox, please try to delete the cache from your browser and let us know if this helps.

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Lo X Pel
6 years 364 days ago Translate

I did. It worked. But all managers of my leagues got the same issue at the same time and we missed 30 minutes of race.

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Yunus Unia Blunion

Head of Support
6 years 364 days ago

We can re-run the race if you like, but it will be set for the next available race day. Please let us know if you would like to do this by posting here: https://igpmanager.com/forum-thread/15740

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Lo X Pel
6 years 364 days ago Translate

I had posted your suggestion on our league wall. Awaiting from other managers.

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