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Forums > Global Forums (English) > Bugs

Unreproducible
Purchase glitch

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Shane Wall medal 5000
6 years 227 days ago
What did you try to do?
Purchase a team member

What happened instead?
Displays bet lost with time still counting down

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Huawei p20lite

What is the operating system?
Android

What is the version number of the operating system?
8.0.1

Can the bug be reproduced?
Yes has happened several times


Additional comments:
I want my tokens back
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Jack Basford medal 5143 CEO & CTO
6 years 227 days ago
Hi Shane,
I could be wrong, but it sounds as if perhaps you have not fully read the tutorials on Transfers and how the bidding system works. I'd recommend going to the Help page and using 'Re-enable tutorials'.

Let us know if this is a simple misunderstanding or something else.
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Shane Wall medal 5000
6 years 224 days ago
Hi Jack. Unfortunately after going through the tutorial again to make sure I hadn't missed something i still remain with the issue. It's not a case of IV lost the auction. It's a case of it states IV lost the bet with over a minute left of auction time remaining.
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Jack Basford medal 5143 CEO & CTO
6 years 222 days ago
Hi Shane,
Okay, I just wanted to be sure of that first. An update on this: we identified a problem yesterday and applied an update. It seems to have been related to most, if not all, of the issues with bidding and auctions. Let us know if the problem persists.
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