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Forums > Global Forums (English) > Bugs

Unresolved
Conection issues

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Gustavo Uyeda medal 5000
6 years 180 days ago (Last edited by Gustavo Heiden 6 years 178 days ago) Translate
O que você estava tentando fazer?
Hi!
I have 03 accounts that plays on differents times and had conections issues for all day, but on this account was terrible.
Take a look on this video https://www.youtube.com/watch?v=WjN6JKq9AEg&t=69s , it was impossilbe to play.
Regards

O que ocorreu de fato?
Can't play.

O problema ocorre usando WiFi, internet móvel, ou ambos?
Both

O bug ocorreu no aplicativo, PC ou ambos?
App

Qual o modelo do seu celular?
Samsung Galaxy TabA

Qual o sistema operacional?
Android

Qual a versão do seu sistema operacional?
Not with it at this moment so cant say.

É possível reproduzir o problema?

Check at 1m10s

Comentários adicionais:
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Gustavo Uyeda medal 5000
6 years 179 days ago (Last edited by Gustavo Heiden 6 years 178 days ago) Translate
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Gustavo Heiden medal 5000 Super Mod
6 years 178 days ago Translate
There's someone with a very weird issue, his viewer doesn't show cars info pannel, look the picture:

The other two pictures I made to test if it was a problem with Australian iGP itself.

Although he has experienced this issue in three accounts, tonight he had problems only with this one:

Manager ID: https://igpmanager.com/app/d=profile&manager=810731
User ID: https://igpmanager.com/app/d=profile&user=806414

Device: Galaxy Tab A  (Android 5.1)
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Yunus Unia Blunion medal 5000 Head of Support
6 years 178 days ago
Hi Gustavo, please try re-installing the app on your tablet to see if it resolves the problem. Please let us know what happens. Thank you!
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Gustavo Uyeda medal 5000
6 years 175 days ago (Last edited by Gustavo Heiden 6 years 174 days ago) Translate
Hi!
I did it today, but as foi can see, still have problems on viewer and some lag. 
It seems freezing issue is solved, but still have some lag and no info panel. 
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