Paul McAdoo medal 5000 4 years 332 days ago
What did you try to do?
I tired clearing cache
What happened instead?
All I can see is the large icons on the left of the screen
Did the problem happen while using wi-fi, mobile data, or both?
Both
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
iPhone xr
What is the operating system?
iOS
What is the version number of the operating system?
13
Can the bug be reproduced?
Yes, each time I go into the finance screen to sign up new sponsors
Additional comments:
José Trujillo medal 5290 
Community Manager 4 years 332 days ago
Hello,
I’m sorry for this. Can you take a screenshot and send it to jose@igpgames.com please? That would be really helpful for us.
Paul McAdoo medal 5000 4 years 329 days ago
Did you get the E-mail - I’m currently loosing £4M a race as I can’t sign sponsors
José Trujillo medal 5290 Community Manager 4 years 329 days ago
Hello,
Yes I did, can you tell me your exact iOS version please? Are you using iOS Beta?
Paul McAdoo medal 5000 4 years 327 days ago
I think I still am yes - i’m on 13.4
José Trujillo medal 5290 Community Manager 4 years 327 days ago
Hello,
I see that your iOS version is 13.4 according to Apple information this is beta software. Are you using the public beta or dev beta? These version are very unstable and potentially are the source of this issues.
You should expect erratic and unexpected issues in most of the apps. Since the problem isn’t in our end I mark as Solved and move. If you need help to install the iOS live version please visit the Apple Support page on Test Flight.
