Devin Ramis medal 5471 4 years 214 days ago
What did you try to do?
I tried to win a new technical director
What happened instead?
I won the auction but didn’t receive the person. I checked my financial history and was charged I also spent 2 tokens. Can you fix
Did the problem happen while using wi-fi, mobile data, or both?
Mobile data
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
iPhone 6s
What is the operating system?
iOS
What is the version number of the operating system?
iOS 11.2.1
Can the bug be reproduced?
Unsure
Additional comments:
Connor Cooper medal 4981 Super Mod 4 years 214 days ago
Hello,
I have flagged this to the support team.
Bruno Brown medal 4883 4 years 213 days ago
Hello
You sure he was a (TD) technical director and not a (DT) doctor?
The historian of your account, doesn't show a technical director...
Did it happen with this account?
Devin Ramis medal 5471 4 years 211 days ago
Yes I’m sure. I won an auction for a TD you can check my financial history and see I was charged but received nothing. Signing fees June 14@14:41 for 151,757 shows this. Your help on this matter is greatly appreciated
Bruno Brown medal 4883 4 years 211 days ago
Hello Devin
Sorry for the late reply, it took longer than usual.
That said, I returned the spent tokens, the amount spent on the failed purchase and added compensation for the inconvenience caused.
Regards
