Jim Shields medal 5000 4 years 130 days ago
I brought a new staff member with 9 tokens earlier today. I then logged out and came back a couple of hours later to find that the staff member was gone and is now owned by another player. Now I am 9 tokens out of pocket for what??!! Can someone please tell me how this has happened!!
Connor Cooper medal 4981 Super Mod 4 years 130 days ago
Hello Jim,
I will escalate this thread to the developers for investigation.
I have also flagged it to the support team to see if they can recover your staff member.
Jim Shields medal 5000 4 years 130 days ago
Thank you, it says on the stats that I owned it for 0/0 but I never put them up for sale so dont know how they just disappeared. Like I said, I am still 9 tokens out of pocket aswell..
Bruno Brown medal 4850 4 years 129 days ago
Hello, Jim.
I'm sorry about what happened.
The problem may have been a failure to synchronize between server and client (but I'm not sure).
That said, I returned the 9 tokens, the amount charged and added to your account a compensation for the inconvenience.
Best Regards
Guest