Fagner Santana medal 5000 4 years 127 days ago
Perdi acesso a minha conta o que eu faço?
Chas Shaw medal 5491 4 years 127 days ago
Translation - I lost access to my account what do I do?
On login screen just click recover password.
Connor Cooper medal 4981 Super Mod 4 years 127 days ago
Hello,
Thanks for the translation Chas.
Fagner:
You can create new tickets for assistance by tapping the Help icon located at the bottom of the in-game side menu between the Settings and Log Out buttons, then switching to the Help & Support tab and tap on the Contact us link. https://igpmanager.com/helpdesk.php
Translation:
Você pode criar novos tíquetes para obter assistência tocando no ícone Ajuda localizado na parte inferior do menu lateral do jogo entre os botões Configurações e Sair e, em seguida, alterne para a guia Ajuda e Suporte e toque no link Fale conosco. https://igpmanager.com/helpdesk.php
Jim Bob medal 5000 4 years 127 days ago
That great advice Connor if the guy could log in. Bit hard to send in a ticket if you cant login as he don't have access to the account ?
Connor Cooper medal 4981 Super Mod 4 years 127 days ago
Hello,
I was assuming that the Original Poster could use the account they posted the thread with, to send a ticket, and the support team will be able to assist them through the helpdesk to recover their lost account.
Jim Bob medal 5000 4 years 127 days ago
Fair enough.
But how does one get a hold of the support team If you only have the one account? There must be away correct? This info would be handy to have, Yes?
Gustavo Heiden medal 5042 Super Mod 4 years 127 days ago
Here you have that information:
https://igpmanager.com/contact
Basically you have to e-mail them.
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