Davido Cubbioli medal 5000 4 years 114 days ago
What did you try to do?
Tried to access any of my four teams.
What happened instead?
It only accessed the last one I had open. The login buttons are gone, as are the tabs for standings and manager.
Did the problem happen while using wi-fi, mobile data, or both?
Both
Did the bug happen in the app, on PC, or both?
Both
What is the model of your device?
iPhone, Dell PC
What is the operating system?
iOS
What is the version number of the operating system?
13.7
What operating system is your PC?
Windows 10
Which browser did you experience the problem in?
Google Chrome
Can the bug be reproduced?
Every time I open the game today.
Additional comments:
Fix please. This will scupper my teams in one championship and I’ll probably leave the game permanently.
José Trujillo medal 5290 Community Manager 4 years 114 days ago
Hello,
Please clear cache. You should fine the new profile header in the right corner at the top. This isn’t a bug.
Mike Carter medal 4931 4 years 114 days ago
Sounds like exactly what I have, and you're not calling this a bug?
this is what I see now, wth is this?!
Bruno Brown medal 4850 4 years 114 days ago
Hello
Please clear the cache, the problem will be solved.
Alotta Fagina medal 5000 4 years 114 days ago
Sorry, but it seems the clear cache/logout button is located in the area that's just blanked out in the top right of the screen? So how do I clear the cache otherwise?
Bruno Brown medal 4850 4 years 114 days ago
Hello Sam
Ok, you're right. Please uninstall and reinstall the application.
Alotta Fagina medal 5000 4 years 114 days ago
Bruno
Hello Sam
Ok, you're right. Please uninstall and reinstall the application.
Thanks as always Bruno, that's worked ??
Bruno Brown medal 4850 4 years 114 days ago
Sam
Thanks as always Bruno, that's worked ??
You're welcome ?
Meil Lauri medal 5224 4 years 114 days ago
I have the same problem as Mike Carter and Sam Damaan!
Unable to log out or log in, other systems are out of place in the top bar.
Frank Thomas medal 4985 Moderator 4 years 114 days ago
Hello Meil, please clear the app cache in your phone settings or, perhaps even quicker, un- and reinstall the app.
For browser also clear the cache or hit Ctrl+F5 on PC.