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Bought tokens

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medal 5000
4 years 102 days ago
My issue with the tokens I paid for over a week ago is still not fully resolved, I bought 180 tokens and after logging a ticket on the matter I have only been given 80 tokens which is ridiculous, where is the remaining 100? Ive put in another ticket about this can someone sort it out please. Tbh I should be given more tokens than paid for as compensation for the inconvenience, not less.
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medal 4981 Super Mod
4 years 102 days ago
Hello,
I will escalate this to the support team as a matter of urgency to try to locate the missing tokens. 
I am sorry that this is happening to you, please be patient and I will contact the support team to locate your tokens. 
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medal 5000
4 years 102 days ago

Connor
Hello,
I will escalate this to the support team as a matter of urgency to try to locate the missing tokens. 
I am sorry that this is happening to you, please be patient and I will contact the support team to locate your tokens. 

 

Thank you.

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medal 4850
4 years 102 days ago
Hello Warren

We apologize for the misunderstanding, I have credited to your account twice as many tokens purchased.
You should be able to see them now.
We apologize again.

Best Regards
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medal 5000
4 years 102 days ago
Thank you yes I see them now, much appreciated Bruno and Connor.
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