ios-personmd-notifications md-help-circle

Profile

  • Guest
    medal 0
  • Posts: 21
  • Post Likes: 3765

Notifications

  • No Unread Notifications

Forums > Global Forums (English) > Help & Support

Solved
Rookie Accounts

ios-checkmark-circle
This thread is closed because it is solved.
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right
md-lock This topic has been closed by the moderator
Damien Kage medal 5000
4 years 63 days ago
Hi, since the league filters were updated I’ve had no new Rookie account arrive in my league. Usually I remove them after 5/6 days of no login. And it used to fill up again in hours. Obviously this is quite concerning as if I don’t have a steady stream of new accounts in Rookie, the tier will be destroyed in under a months time. And later on it will start to cause issues with pro. 

Please can someone look into this. 

Thanks in advance. 
md-quotelink
Jason Mcrae medal 5000
4 years 63 days ago
I have also notice this in my leauge. So now cant kick all the inactives to make way for managers that do actually want to play.

md-quotelink
Damien Kage medal 5000
4 years 62 days ago
Hello!!!!! is there anyone listening!!!!!!!! 
md-quotelink
José Trujillo medal 5290 Community Manager
4 years 62 days ago
Hello,

The filter now gives all the league the chance of receive new players. In the past the filter was malfunctioning so most of the time it was showing the same leagues to the newbie players. After the filter update, the filter started working as expected so now the amount of newbie players is divided among all the available leagues. This is not an issue or a bug so I’m going to mark the thread as solved.

About your last comment, please keep in mind it’s weekend, we deserve to rest too! ? I try hard to do so, you can see that I’m answering at 00:16 AM
md-quotelink
Gustavo Heiden medal 5704
4 years 62 days ago
English language is by far the most used, so when filter started to work, some Leagues (yours included) started to share their visibility with the others which weren't shown before.
md-quotelink
Ovih Sapiens medal 5071 SUPPORT AGENT
4 years 62 days ago
Hi beautiful people, 

I don't have problems in the Rookie tier. Sometimes there are a lot of new account joining at the same time, sometimes takes more time... But I don't think that your problem is related to the new league filters. 

I recommend you to wait a bit before to have a negative perspective about the league filters. As Gustavo Heiden said, now all leagues has the same chances to receive new players. So this is good. 

Greetings! :-)
md-quotelink
Damien Kage medal 5000
4 years 62 days ago
Apologies for the last comment and not being more patient. And thanks for the response back that makes perfect sense. Obviously I was just getting frustrated. Hope you accept my apologies 
md-quotelink
md-lock This topic has been closed by the moderator
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right

You must be logged in to post a reply.