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Forums > Global Forums (English) > Bugs

Unresolved
Push Level Changing

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Luke Christophers medal 5000
5 years 37 days ago
What did you try to do?
Set my push level onto 1

What happened instead?
It kept flicking back to Pl5, heating up my tyres

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
ipad 7th Generation

What is the operating system?
iOS

What is the version number of the operating system?
14.1

Can the bug be reproduced?
Yes, another manager has had this issue before!

Additional comments:
This occurred during an Interliga race, therefore not my account. Below is a video of the whole race. The gremlins start at 39mins 40seconds to the end of the race. https://youtu.be/iC9-AEfeUcQ
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M. Truche medal 5010 Moderator
5 years 37 days ago Translate
Hello,

I have had a similar issue few months ago, with an Android device.
PL were changing by themselves. Here is a short video : https://imgur.com/a/HuJrkvE
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Ovih Sapiens medal 5000 SUPPORT AGENT
5 years 37 days ago
Hi Luke,

I know how Interliga works. We can investigate it, but I have the doubt if someone from your same team was using the account with you and by mistake moved the push level to 5. 

I was wondering... Has this ever happened to you on your personal account?

Greetings! :-)
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Luke Christophers medal 5000
5 years 37 days ago
Hey Ovih,

I don’t think anyone was in the account, it was fine for the first 38laps of the race. It would also be unlikely for someone within our team to ‘sabotage’ our performance. Hardly anyone knows the login either.

Fortunately this has never happened on my personal account yet. I raced later that evening in a different league, and had no issues.
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M. Truche medal 5010 Moderator
5 years 37 days ago Translate

Ovih

I was wondering... Has this ever happened to you on your personal account?


Hi Ovih,

In my case, it was on my personal account.
Luckily this bug only happened once.
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Ovih Sapiens medal 5000 SUPPORT AGENT
5 years 37 days ago
Hi Luke,

Maybe someone touched the screen by mistake and that's why the push level changed. I don't think it was intentionally. Anyway, you're right. That was strange. I remember that Bruno happened the same when he played with us. That's why I'm asking if someone was using the same account as you. I know two cases related to this bug and both in the Interliga, where different players know the password.

Hi Truche,

In your case was something different, right. Maybe it was something related to the screen's sensor. 

Well guys, I flagged the thread to Support. Maybe the have a better answer than me. 

Greetings! :-)
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Luke Christophers medal 5000
5 years 37 days ago
After confirming with my team, no one else watched from the account. Thanks for flagging this to the support team!
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