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Large loss of tokens

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medal 5000
3 years 312 days ago
So, yesterday I was trying to buy a driver for 9m and I paid 10 tokens for an instant buy. But instead, I lost both my tokens, money AND the driver. In finances, it's showing losses as other: 9m. I lost a LOT of money. Hoping you guys could compensate me.
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medal 5000 Super Mod
3 years 312 days ago
I think you've become confused, the "buy now" option costs 9 tokens. Can you elaborate on what happened?
Can you provide the Driver ID?
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medal 4902
3 years 312 days ago
Hello Gregory 

I think you got a little confused.
This is the driver you are talking about
https://igpmanager.com/app/d=driver&id=9604078 you purchased him in an auction,
by bidding one token on 04 Mar 2021, at 04:14 hours, so with the option "Bid".
The cost of the purchase transaction is 8379260 on 04 Mar 2021, 05:39 hours.

So summing it up , you have spent 1 token and 8379260 M on the purchase.
You can look it up yourself in your financial history under Signing fees.
https://igpmanager.com/app/d=finances

This is your token activity history :

On 04 Mar 2021, 04:14 GMT, your account bid 1 token for the driver B. Smith. (Total tokens: 24)

On 04 Mar 2021, 04:16 GMT, your account investment 2 tokens. (Total tokens: 22)

On 05 Mar 2021, 02:00 GMT, your account earned 3 tokens from your primary sponsor after the race. (Total tokens: 25)

On 05 Mar 2021, 02:08 GMT, your account investment2, 1 token. (Total tokens: 24)

On 06 Mar 2021, 02:02 GMT, your account earned 3 tokens from your primary sponsor after the race. (Total tokens: 27)

On 07 Mar 2021, 02:03 GMT, your account earned 3 tokens from your primary sponsor after the race. (Total tokens: 30)

On 08 Mar 2021, 02:21 GMT, your account earned 3 tokens from your primary sponsor after the race. (Total tokens: 33)

On 08 Mar 2021, 03:20 GMT, your account investment 2 tokens. (Total tokens: 31)

On 08 Mar 2021, 06:26 GMT,your account earned 3 tokens from your primary sponsor after the race. (Total tokens: 34)
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medal 5000
3 years 311 days ago (Last edited by Gregory Lobo 3 years 311 days ago)
Ok.I still cant find the driver. I cant remember his name but seeing as you cant help me, what can I say?
Edit: I purchased him yesterday, btw.
Edit 2: I have also noticed that other stuff has started disappearing like my driver stats have gone down from 10 points under driving ability to 6. I also lost some progress in training from  89 to 57. What is happening? Can someone please fix this?
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medal 5000 Super Mod
3 years 311 days ago
Gregory

Bruno has looked at your account and itemised your token history from from Thursday 4th March right up to today. 

You can't have spent 10 tokens on a "buy now" driver purchase yesterday because:
1. As I said "buy now" on the market is only 9 tokens
2. More important your token history shows no reduction in tokens to correspond with the purchase you allege you made yesterday.

Training progress changes every time you press the training button, sometimes it goes past 100% and starts again. So it's natural for the progress percentage to be either higher if it doesn't go through 100% or possibly lower if it does go through 100%.

I don't understand your claim that your driver had 10 in all of the driving ability attributes. You've only had that driver for 5 days and if they were that high the overall driver level would be too high for you to have purchased him.
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medal 5000
3 years 311 days ago (Last edited by Gregory Lobo 3 years 311 days ago)
*sigh* oh well, I guess you can't help me. Well then, guess this topic is done. 
BTW: the drivers name is Dylan Mauricio. 
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medal 5537
3 years 311 days ago

Kevin
Gregory

Bruno has looked at your account and itemised your token history from from Thursday 4th March right up to today. 

You can't have spent 10 tokens on a "buy now" driver purchase yesterday because:
1. As I said "buy now" on the market is only 9 tokens
2. More important your token history shows no reduction in tokens to correspond with the purchase you allege you made yesterday.

Training progress changes every time you press the training button, sometimes it goes past 100% and starts again. So it's natural for the progress percentage to be either higher if it doesn't go through 100% or possibly lower if it does go through 100%.

I don't understand your claim that your driver had 10 in all of the driving ability attributes. You've only had that driver for 5 days and if they were that high the overall driver level would be too high for you to have purchased him.


I salute the patience you mods have, lol.



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medal 4902
3 years 310 days ago

Gregory
*sigh* oh well, I guess you can't help me. Well then, guess this topic is done. 
BTW: the drivers name is Dylan Mauricio. 

There is no Dylan Mauricio in your account history, sorry.
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