"If you are playing in the app: Please restart the app and try again. If it doesn't work then follow these instructions:
Click on your profile photo in the game
Click Settings (the cog icon)
Click 'Clear cache' and the checkmark to confirm.
If you are playing on web then try a hard refresh (CTRL+F5 on igpmanager.com/app) or clear browser cache."
Yesterday i tried almost everything including app reinstalation.
2d and 3d races doesent work.
Entering to race via calendar works the same way like getting to race the normal way - it doesent work.
Clear cache - no result.
Jack Basfordmedal 5785 CEO & CTO 3 years 281 days ago
This is another very peculiar case. I have a P30 Pro and it runs the game better than just about anything else.
Can you screen-record a video of you trying to enter a race? Hold POWER + VOLUME UP on your P30 Pro to begin recording and then run through the problems and share the video with us if you don't mind. The best place to upload it will be somewhere like YouTube, Google Drive, Dropbox etc.
I'm especially interested to see if it seems to be network related or something else. There is some variable beyond the device that is preventing entry, becaues it is fine on my P30 Pro.
CEO & CTO