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Forums > Global Forums (English) > Help & Support

Unresolved
Hall of fame

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Vince Laukó medal 5239
2 years 291 days ago (Last edited by Vince Laukó 2 years 291 days ago)
Hello! I have a question. Why did I lose so many points in the Hall of fame? I was 14th in the last (33rd) season and now I'm 669th. There was a bug that made me 1st in the standings, which has been fixed, but the new standings are also wrong. My points are currently too low, considering that I finished in the top 15 in the last 2 seasons... And I only achieved a podium finish since the new season has begun. Can you please fix it? 
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Levente Ruszthi medal 5913
2 years 291 days ago Translate
I was at 21st now 723rd...
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José Trujillo medal 5020
2 years 291 days ago
Hello managers,

We’re still fixing the issue. Thank you for your patience and understanding!
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Levente Ruszthi medal 5913
2 years 290 days ago Translate
The glitch wasn't our fault. But someone decided to punish us. It was not fair. Every day i believe less and less that someone will correct this. :(
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Jack Basford medal 5170 CEO & CTO
2 years 290 days ago
This will need to wait until next week, but we have all month to fix it technically speaking. It may be related to a recent maintenance window. I can imagine some ways that maintenance could have impacted it, or a few other things. We'll do our best to unpack it next week.
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