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Forums > Global Forums (English) > Help & Support

Solved
Raised a ticket

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This thread is closed because it is solved.
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Pat Phelen medal 5340
2 years 46 days ago
What did you try to do?
I have raised a ticket for a problem I have

What happened instead?
Not been resolved

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
iPhone 12

What is the operating system?
iOS

What is the version number of the operating system?
iOS 16.3.1

Can the bug be reproduced?
Yes

Additional comments:
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Ovih Sapiens medal 5023 SUPPORT AGENT
2 years 46 days ago
Hello,

Yes, it hasn't been solved yet because you opened a ticket one hour ago, exactly the same time since you opened this thread. Please, sometimes it just takes a little patience. Thank you. 
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Ghost Rider medal 5002
2 years 46 days ago
Mine has been open for more than a month now
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Ovih Sapiens medal 5023 SUPPORT AGENT
2 years 46 days ago

Ghost
Mine has been open for more than a month now

Hello,

That means I've been waiting for a month for an answer from you.
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