Unresolved

Request to Restart Season

Dear IGP Manager Support Team,

I hope this message finds you well. I am writing on behalf of several members of our league who have encountered significant issues during the recent Bahrain and Malaysia races due to server problems. While we understand that the issues have been addressed to some extent, the impact on our league has been substantial, resulting in losses in various aspects of the game.

During the Bahrain race and the Malaysia race, which were happening simultaneously, many of our league members experienced server disruptions, which not only affected the race outcomes but also led to significant financial losses and disruptions in team management. Specifically, the following issues were observed:

Contract Losses: Several managers lost contracts with drivers and staff due to the server problems, which has had a detrimental effect on their team performance and progression.
Engine Points: Due to the lack of management options during the race, engine points were lost, impacting team standings and overall competitiveness.
While we appreciate the efforts to fix the server issues, the consequences for our league members have been severe. We have invested time and resources into building our teams and participating in the league, and these setbacks have been disheartening.

And this is not the first time of us facing the same problem 

Therefore, we kindly request that you consider restarting the season to ensure fairness and integrity within the league. This would allow all members to compete on equal footing without the burden of the previous server problems affecting their performance and progress.

We understand that restarting the season is a significant decision, but we believe it is necessary to maintain the enjoyment and competitiveness of the game for all participants. We hope for your understanding and prompt action on this matter.

Thank you for your attention to this request, and we look forward to your response.

Sincerely,
Naman Chaudhary
Vortex racing
IGP-All nations championship 

As the host of the league, I agree & if this isn't possible at least a rebalance of all cars is highly requested. 
Thanks.

Also if u can't restart league then pls reset result of Malaysia gp ,also pls make sure that league leaderboard don't count Malaysia best finish benchmark as it will affect team with 0points as then best result become important 

In Malaysia gp ,some unexpected offline players got best result which they don't deserve so pls also work on that

It's really very frustrating for us, kindly look into this matter. Either Restart the league or reset the cars please.

Thankyou

Hi Red,


I can share screenshot where it shows we had 2 races live at the same time. I also have report from my CD where I received research development points twice 16 hours ago.

Here are the images: https://ibb.co/52pY91b
https://ibb.co/Pw6rwZf
https://ibb.co/rGzKT5w

Not only Bahrain and Malaysia, but even Australia was live at the same time. We do have screenshot fortunately 

It has been deleted from our race history. I would request you to take a look at my car stats after just one race below. I received 81(27 times 3) car development points after just 1 race in our season. We had 2 races happen simultaneously and then system or someone from DEV team, reimbursed a race worth of points and 3 tokens also.


https://ibb.co/8cS7qYN

The issue is that, even though the race results were deleted for Malaysia, none of us apart from one player was able to attend the race at Bahrain, whose results still stand.
Most of us could only attend the race at Malaysia, and therefore we had no control over the race in Bahrain and it's results. 

Hello Craig, seeing that there's trouble viewing ticket links or any attached screenshots, I've uploaded the screenshots to imgur. 
Here's the link: https://i.imgur.com/EKsKXTL.jpeg

What happened was I wanted to remove Sat & Sun as race days for the current season. But since that can only be done for the next season, I contacted support agent to ask if it was possible to implement the change this season. 
Turns out it was implemented but doing that, 2 races occurred simultaneously in Bahrain R1 & Malaysia R2. The R2 race was deleted but the design points awarded for those races stayed and hence nearly eveyrone received 3 times the design points they usually get only after the first race. This is a problem as everyone or nearly eveyrone will have a max car way before the final race. 
In fact something similar happened last season as well and everyone had a max car by R16-17. 
The request being to either restart the entire season as only one race has occured, or to rebalance everyone's car in Elite tier eg. Every car part attribute to 44 or something. 
I hope this is all making sense now. 

Thanks.