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Forums > Global Forums (English) > Help & Support

Solved
3D Viewer

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Stephen Bunch medal 5341
246 days ago
Hi,

Always play this game on my laptop, yesterday the 3D viewer would not work.  'Connecting/connected to server'  can hear the race but screen stuck on loading.

Chrome - Windows 10 (I believe)
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Red Craigie medal 5086 Super Mod
246 days ago
Hi Stephen. For the 3D viewer I believe you need the standalone app installed. Have you installed the new version found here?

https://igpmanager.com/forum-thread/60944

If not, please give it a go and hopefully it helps resolve the issue. I recommend uninstalling the old viewer first.
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Stephen Bunch medal 5341
246 days ago

Red
Hi Stephen. For the 3D viewer I believe you need the standalone app installed. Have you installed the new version found here?

https://igpmanager.com/forum-thread/60944

If not, please give it a go and hopefully it helps resolve the issue. I recommend uninstalling the old viewer first.



Thanks buddy, will give it a shot.
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