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Urgent: Booster Experience

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medal 4997
4 days ago Translate
¿Qué has intentado hacer?
I have an experience booster, but it hasn't given me double points in any race. Please look into this. I've used the booster twice, and it's not giving double experience.

¿Qué es lo que ocurrió?
The experience booster isn't working, and I've paid twice. It says I have the booster, but it's not counting double.

¿El problema ocurrió mientras usaba wi-fi, datos móviles o ambos?
Wi-fi

¿El error se produjo en la app, en PC o en ambos?
PC

¿Qué sistema operativo posee su PC?
Win 11

¿En qué navegador ha experimentado el problema?
App

¿Se puede reproducir el error?
Every Race

Comentarios adicionales:
md-quotelink
medal 5216
3 days ago Translate
Bonsoir.
Tout pareil... 3 courses faites avec booster expérience et aucun gain... merci de corriger ca ou de me rembourser 
md-quotelink
medal 5063 CEO & CTO
3 days ago
Reviewing this now
md-quotelink
medal 5213
2 days ago
Hi, yes the same here. Double xp not added..
md-quotelink
medal 5136
2 days ago Translate

Jack
Reviewing this now



Même problème depuis plusieurs course.... perte d argent pour moi 😞
md-quotelink
medal 5063 CEO & CTO
2 days ago
Javier, it looks like you've received the XP boost except on this date, once: 2026-02-09 22:00:00 the race was 70094793

Florian, your report seems to have more evidence. I've issued +2640 XP to your account manually.

I notice everyone reporting this is VIP, perhaps it is not a coincidence? I couldn't find anything in the code to explain why it would be the case though, as of yet.
md-quotelink
medal 5216
2 days ago Translate

Jack
Javier, it looks like you've received the XP boost except on this date, once: 2026-02-09 22:00:00 the race was 70094793

Florian, your report seems to have more evidence. I've issued +2640 XP to your account manually.

I notice everyone reporting this is VIP, perhaps it is not a coincidence? I couldn't find anything in the code to explain why it would be the case though, as of yet.



Merci 
md-quotelink
medal 4997
2 days ago (Last edited by Javier Fernández Jr 2 days ago) Translate
Jack
Javier, it looks like you've received the XP boost except on this date, once: 2026-02-09 22:00:00 the race was 70094793

Florian, your report seems to have more evidence. I've issued +2640 XP to your account manually.

I notice everyone reporting this is VIP, perhaps it is not a coincidence? I couldn't find anything in the code to explain why it would be the case though, as of yet.



That's not the case. Today I will make a capture of the points before the race, a capture of the reward and a capture after the race, and you will be able to see what happens in all the races.

I don't know how you checked that Jack, but it's not real. Because I have written this post after a career that I realized a day ago. Not on 02/09, on 02/09 I hadn't noticed yet, if I realized two days ago, how is this going to be? If you have no way to check it correctly, say that you can't check it and I'll send you a test today when it happens but don't tell me it was only that day.
md-quotelink
medal 4997
2 days ago Translate
Jack
Javier, it looks like you've received the XP boost except on this date, once: 2026-02-09 22:00:00 the race was 70094793

Florian, your report seems to have more evidence. I've issued +2640 XP to your account manually.

I notice everyone reporting this is VIP, perhaps it is not a coincidence? I couldn't find anything in the code to explain why it would be the case though, as of yet.


Hi Jack, here's proof of what's happening. It's not just in the race you mentioned, it's in all races.

Refund my EXP points, is not free is paid item, please.

Check it out because I bought the experience boost twice, and even though it says it gives you x2, it doesn't actually give you the points.



If I can't even trust what it says it gives you now, what a mess the game is.

Please, refund all my EXP points lost or refund my money.
md-quotelink
medal 5136
1 day ago Translate

Jack
Javier, it looks like you've received the XP boost except on this date, once: 2026-02-09 22:00:00 the race was 70094793

Florian, your report seems to have more evidence. I've issued +2640 XP to your account manually.

I notice everyone reporting this is VIP, perhaps it is not a coincidence? I couldn't find anything in the code to explain why it would be the case though, as of yet.



Mon bonus booster XP ne fonctionne pas mais se décompte également.

De plus, je suis abonné VIP, mais l abonnement n est pas prit en compte. Lorsque je souhaite m abonné a nouveau, c'est écrit qu un abonnement est déjà actif... que faire???? Je suis sur Android. ( je n arrive pas a mettre le screenshot ici. Une requête en jeux avec les photos a ete faite il y a 10jours mais toujours pas traitée)
Cordialement 
md-quotelink
medal 5216
1 day ago Translate

Jack
Javier, it looks like you've received the XP boost except on this date, once: 2026-02-09 22:00:00 the race was 70094793

Florian, your report seems to have more evidence. I've issued +2640 XP to your account manually.



Le problème n'est visiblement pas résolu. 2 courses hier soir, 1 ce matin, et seulement 660 points d XP gagnés par course.. ( mais les booster xp ont bien été décompté)... même si ce n est que quelques euros, cela devrait fonctionner!.
md-quotelink
medal 5216
1 day ago Translate
Tout comme l abonnement VIP... les autres équipes me voient dernier au classement avec 0 point alors que je suis 2eme avec 80points.. normal???
md-quotelink
medal 5099
1 day ago


Thought it worth mentioning, I can’t sign up to VIP (I play on an iPhone), I’ve tried numerous times and I just getting a spinning wheel for 3-5 seconds then it just disappears.
md-quotelink
medal 5216
1 day ago Translate
Renouvellement automatique de l abonnement VIP... mais j ai ete exclu de 2 ligues! Retour manuel dans la ligue, mais remise a zéro des statistiques du véhicule! Super... je me retrouve avec une monoplace a zéro en points..... ce jeu commence à réellement me gonfler.... je suis a deux doigts de tout abandonner et passer a autre chose! Tout les jours un problème 
md-quotelink
medal 5133
23 hours ago Translate

Florian
Renouvellement automatique de l abonnement VIP... mais j ai ete exclu de 2 ligues! Retour manuel dans la ligue, mais remise a zéro des statistiques du véhicule! Super... je me retrouve avec une monoplace a zéro en points..... ce jeu commence à réellement me gonfler.... je suis a deux doigts de tout abandonner et passer a autre chose! Tout les jours un problème 


Please Jack review the VIP renewal, it is clearly not working as intended.

I have a similar issue, my VIP was removed in-game 1 day before scheduled renewal by the PlayStore, after the auto renewal my VIP isn't back although the game says I am subscribed...


More details on my thread: https://igpmanager.com/forum-thread/64974
md-quotelink
medal 5213
20 hours ago

Florian
Renouvellement automatique de l abonnement VIP... mais j ai ete exclu de 2 ligues! Retour manuel dans la ligue, mais remise a zéro des statistiques du véhicule! Super... je me retrouve avec une monoplace a zéro en points..... ce jeu commence à réellement me gonfler.... je suis a deux doigts de tout abandonner et passer a autre chose! Tout les jours un problème 



La même chose pour moi, je pense abandonner.. 

md-quotelink
medal 5216
20 hours ago Translate
C'est triste... saison fini trop de retard
md-quotelink
medal 5213
20 hours ago
Et le pire c'est que je me suis retrouvé avec du personnel au minimum sans recevoir de notifications de fin de contrat.. recherche qui est passée de 5 à une étoile..
md-quotelink
medal 5063 CEO & CTO
16 hours ago
Mathew
Thought it worth mentioning, I can’t sign up to VIP (I play on an iPhone), I’ve tried numerous times and I just getting a spinning wheel for 3-5 seconds then it just disappears.

Hi Mathew, Are you able to provide a video of this? it would be really helpful.


For everyone concerned about XP, I will ensure you all get the missing XP, whether I do it today, tomorrow or later. As long as you have reported it.

We've also got 3-4 different bugs being reported in this thread now, please keep each topic to just the bug being discussed and make a new one if you have one to report.
md-quotelink
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