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Forums > Global Forums (English) > Bugs

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atrophy for VIP accounts

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VIP Jenson Woodle medal 6536
26 days ago Translate
¿Qué has intentado hacer?
I received a message after the race stating that all my drivers suffered from atrophy. Please fix this as soon as possible for VIP accounts.

¿Qué es lo que ocurrió?
Atrophy for VIP and Please check

¿El problema ocurrió mientras usaba wi-fi, datos móviles o ambos?
Mobile data

¿El error se produjo en la app, en PC o en ambos?
App

¿Cuál es el modelo de su dispositivo?
It is not significant.

¿Qué sistema operativo posee?
iOS

¿Cuál es el número de versión del sistema operativo?
It is not significant.

¿Se puede reproducir el error?
Each race atrophy for all drivers. A joke!!!

Comentarios adicionales:
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VIP Valdi CT medal 7668
26 days ago Translate
Same problem here
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Jack Basford CEO & CTO medal 5131
1 day ago
Jenson
I received a message after the race stating that all my drivers suffered from atrophy.

Did you receive a mail saying your VIP subscription was ending or had expired around 11 September, or notice VIP briefly showing as inactive?

I've found the training report that includes Bruno even though he didn't race, and I'd like to rule out a temporary lapse in VIP before we go further. Apologies for the slow reply.
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VIP Jenson Woodle medal 6536
1 day ago

Jack
Did you receive a mail saying your VIP subscription was ending or had expired around 11 September, or notice VIP briefly showing as inactive?

I've found the training report that includes Bruno even though he didn't race, and I'd like to rule out a temporary lapse in VIP before we go further. Apologies for the slow reply.



The wait lasted so long that the answer became irrelevant. No VIP now, so you can close it
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Jack Basford CEO & CTO medal 5131
19 hours ago
Jenson
The wait lasted so long that the answer became irrelevant. No VIP now, so you can close it


There is VIP now :) I've added a month free as an apology for leaving you waiting so long.

I'll close this report as requested, and I hope you'll consider resubscribing in the future.
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VIP Jenson Woodle medal 6536
8 hours ago

Jack
There is VIP now :) I've added a month free as an apology for leaving you waiting so long.

I'll close this report as requested, and I hope you'll consider resubscribing in the future.



Could you explain me the meaning of this point? -> No daily limits??  I think that the limits was 3 races
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