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Forums > Global Forums (English) > Bugs

Solved
DR problem

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Moon Dar medal 5000
6 years 145 days ago
I bought new DR but still that DR I couldn’t use that because of bug. That DR is in my account and I can’t use that but I am loosing money Because of that DR. Please sort this matter MOD
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Moon Dar medal 5000
6 years 144 days ago
Why MOD not answering on unsolved problems. ?? 
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Chris Py medal 5000
6 years 144 days ago

Moon
Why MOD not answering on unsolved problems. ?? 


Try posting it in the bug forum using the guidelines in this thread.


It might help :)
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Fabian Gmnwsr medal 5000
6 years 141 days ago Translate
Hi Moon,
sorry for the late response.

Your situation is that you have 2 doctors and you aren't able to swap them, right? Did you tried it on different devices already?

I will hand this issue off to the support.

Best regards,
Fabian
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Moon Dar medal 5000
6 years 138 days ago
Fabian I am loosing money everyday day. 1 million going everyday when u will sort this out ?
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Yunus Unia Blunion medal 5000 Head of Support
6 years 136 days ago
Hi Moon, sorry for the long wait.

I've reimbursed the cash being paid to the doctor since they were hired and Jack has now fixed this problem. The Doctor will show up on your reserve list and to make up for this problem, I've gifted your account 10 tokens.
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Moon Dar medal 5000
6 years 136 days ago
Thanks yunus. I can use now my DR. Thanks a lot for everything 
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