Solved

Information missing on screen

What did you try to do?
Reset the app

What happened instead?
Same thing

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
iPhone 11

What is the operating system?
iOS

What is the version number of the operating system?
13.4

Can the bug be reproduced?
When I click on setup for next race them info on the screen appears for a second then goes missing. It does this when I try and look at other drivers info.

Additional comments:

Hello,

Can you record the screen and send it to jose@igpgames.com please? 

I sent you a screenshot of the issue

Hello Mike,

Have you tried to clear cache? Additionally please record the screen while reproducing this issue as I asked you in my first comment please. Thank you!

Clearing the cache didn’t do anything. I just sent you a screen recording.

Hello Mike,

Thank you for your patience and help. I sent this information to the developer team. A fix for this bug won’t take long. ??

Hello,

I see that your iOS version is 13.4 according to Apple information this is beta software. Are you using the public beta or dev beta? These version are very unstable and potentially are the source of this issues.

FYI on my iPhone X with iOS 13.3 Live version everything works fine.

It’s the public beta. That makes sense as to why I’m having an issue

Hello,


You should expect erratic and unexpected issues in most of the apps. Since the problem isn’t in our end I mark as Solved and move. If you need help to install the iOS live version please visit the Apple Support page on Test Flight.