Mike Smith medal 5000 4 years 337 days ago
What did you try to do?
Reset the app
What happened instead?
Same thing
Did the problem happen while using wi-fi, mobile data, or both?
Both
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
iPhone 11
What is the operating system?
iOS
What is the version number of the operating system?
13.4
Can the bug be reproduced?
When I click on setup for next race them info on the screen appears for a second then goes missing. It does this when I try and look at other drivers info.
Additional comments:
José Trujillo medal 5290 
Community Manager 4 years 337 days ago
Hello,
Can you record the screen and send it to jose@igpgames.com please?
Mike Smith medal 5000 4 years 336 days ago
I sent you a screenshot of the issue
José Trujillo medal 5290 Community Manager 4 years 336 days ago (Last edited by
José Trujillo 4 years 336 days ago)
Hello Mike,
Have you tried to clear cache? Additionally please record the screen while reproducing this issue as I asked you in my first comment please. Thank you!
Mike Smith medal 5000 4 years 336 days ago
Clearing the cache didn’t do anything. I just sent you a screen recording.
José Trujillo medal 5290 Community Manager 4 years 336 days ago
Hello Mike,
Thank you for your patience and help. I sent this information to the developer team. A fix for this bug won’t take long. ??
José Trujillo medal 5290 Community Manager 4 years 336 days ago
Hello,
I see that your iOS version is 13.4 according to Apple information this is beta software. Are you using the public beta or dev beta? These version are very unstable and potentially are the source of this issues.
FYI on my iPhone X with iOS 13.3 Live version everything works fine.
Mike Smith medal 5000 4 years 335 days ago
It’s the public beta. That makes sense as to why I’m having an issue
José Trujillo medal 5290 Community Manager 4 years 335 days ago
Mike
It’s the public beta. That makes sense as to why I’m having an issue
Hello,
You should expect erratic and unexpected issues in most of the apps. Since the problem isn’t in our end I mark as Solved and move. If you need help to install the iOS live version please visit the Apple Support page on Test Flight.
