Solved

I lost my driver

I bought a new driver using the buy now feature. The next day, the driver did not appear in my team. When I checked the driver under shortlist, he was under another team but I did not sell him.

What did you try to do?
I bought a new driver using the buy now feature.

What happened instead?
The next day, the driver did not appear in my team. When I checked the driver under shortlist, he was under another team but I did not sell him.

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Iphone 7

What is the operating system?
iOS

What is the version number of the operating system?
iOS 13

Can the bug be reproduced?
No

Additional comments:

Thank you

Has anyone been able to look into this?

Hi @Benji

May I have the driver ID/link?

So that we can investigate what happened and work on a solution

I’m sorry but how do I get the driver’s Id/link because I don’t remember the Drivers name.

Hi @Benji 

Just click on the driver at the top right on this symbol


This screen will appear, just copy and paste . To post it here in response.

Is it possible for me to send the link even though I can’t ding the driver?

H @Benji 

You bought two drivers with the buy option now. 
One driver is this one, Nathan Smith

The other driver is this one, Dennis Rainer
This last one is the driver you're referring to.

I sent you the lost tokens, and tokens to make up for the inconvenience this caused you.

Thanks