Leo Yeo medal 5000 4 years 216 days ago
Ever since the most recent update the game has taken much longer to load the races, and this is even after me having loaded 6 races up! Still the same delay. I'm just barely getting to the races in time after opening the viewer right after qualifying. Before I would easily get in only 2-3 minutes after opening the viewer. Is there any way this can be rectified? I tried resetting cache and it went even slower!
Ovih Sapiens medal 5071 
SUPPORT AGENT 4 years 216 days ago
Hi Leo,
I'm sorry for that. I don't have problems with the lastest update. What is the model of your device? Do you have the problem when you are using WIFI or mobile data?
Greetings! :)
Leo Yeo medal 5000 4 years 216 days ago
Windows 10, using firefox, and using wifi. It happened again today despite me having already visited the same track with another account. It's putting me under a lot of stress before the GP!
Ovih Sapiens medal 5071 SUPPORT AGENT 4 years 216 days ago
I know how can you feel! My apologies again. So, you have the problem with the computer. Did you try to join using Chrome? I don't play with my PC, but when I do it, I use Chrome and I don't have problems!
Leo Yeo medal 5000 4 years 216 days ago
I'll try and see, hopefully I don't run into any more issues
Ovih Sapiens medal 5071 SUPPORT AGENT 4 years 216 days ago
Good! Let me know if you don't have problems with Chrome!
Leo Yeo medal 5000 4 years 215 days ago
tried Chrome and Edge, same problem. Might be an issue with how much viewer data my PC is choosing to keep in cache, tbh it could be anything though ?♂️
Interestingly Edge loaded up pretty quick the second time I opened the same GP, but if it takes me two goes everytime there's no point.
Ovih Sapiens medal 5071 SUPPORT AGENT 4 years 215 days ago
Oh, I'm sorry. Our Support Team will help you. I don't play with the PC and I don't know too much about computers, so one of them will bring you a better help. :)
Regards!
Leo Yeo medal 5000 4 years 214 days ago
okay, it now seems as though using Microsoft Edge has vastly (and permanently) improved loading times, very strange that firefox seems to be perpetually slow. I'll report back if I encounter more issues.
Leo Yeo medal 5000 4 years 214 days ago
Alright, even though the loading is quick, the viewer is now far more laggy, ugh why can't things just be simple...
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