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Forums > Global Forums (English) > Help & Support

Solved
Login problem

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Titan Jr medal 5000
4 years 153 days ago
If I try to log in on the browser or on another device (I use the app) the game just tells me that my account is inactive or nonexistent, which is not true because i come online everyday
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Bruno Brown medal 4850
4 years 152 days ago

Titan
If I try to log in on the browser or on another device (I use the app) the game just tells me that my account is inactive or nonexistent, which is not true because i come online everyday

Still having login problems ?
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Titan Jr medal 5000
4 years 152 days ago

Bruno

Titan
If I try to log in on the browser or on another device (I use the app) the game just tells me that my account is inactive or nonexistent, which is not true because i come online everyday

Still having login problems ?


Yep.
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Bruno Brown medal 4850
4 years 148 days ago
Hello

I checked your account, everything seems to be working perfectly. It also shows the last login at 18:10 GTM, August 21/2020.
You could be more detailed in case this happens again.
Thanks
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Titan Jr medal 5000
4 years 147 days ago (Last edited by Titan Jr 4 years 147 days ago)
Bruno
Hello

I checked your account, everything seems to be working perfectly. It also shows the last login at 18:10 GTM, August 21/2020.
You could be more detailed in case this happens again.
Thanks

Yes I recently fixed this by using a Facebook account

P.S. how do I put the "solved" mark on this? is it assigned by moderators?
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Connor Cooper medal 4981 Super Mod
4 years 147 days ago
Hello,
Moderators can mark posts solved. I have marked this one for you. 

For future reference, if you need a thread marking as solved, you can get a moderator to mark it by asking - just like you did above. 
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Bruno Brown medal 4850
4 years 147 days ago
Titan
Yes I recently fixed this by using a Facebook account

Thank you for communicating. I'm glad everything worked out.
Best Regards
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