Anyone responding to the helpdesk querys?

2 days and no responce, please can i have an answer.

Andy

Andy, Aaron looks after the helpdesk & he generally deals with things in their order of significance.

Whilst your enquiry is important, it is not urgent.

Aaron will get to your issue ASAP

It wasn't 'that' important, that being said it could have been dealt with in less that a few mins.
2 days i think is too much.
Never mind though, problem now dealt with.

Same over here.
I submitted a ticket on Saturday morning regarding a purchase of Reward Points gone wrong (bought and PAID 2000 and only got 1000).
and on Tuesday I'm still not having even an answer.

I understand there was Sunday inbetween, but anyway I'm disappointed a bit.

I'm waiting for a fix.

Updating.
Received answer on Tuesday night with apologies and 100 Reward Points bonus for delay in fixing.

Thumb up.