Self Help medal 5000 4 years 25 days ago
What did you try to do?
Hello, today I tried to check a reply on the spam thread
What happened instead?
But The forum crashed and I couldn’t leave, I had to close the app
Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
I have an iPhone 7
What is the operating system?
iOS
What is the version number of the operating system?
The latest ios
Can the bug be reproduced?
It can it happened to me 3 times
Additional comments:
It could be from my phone because the screen is really broken
Also have a good night
Connor Cooper medal 4981 Super Mod 4 years 25 days ago
Hello,
Are you able to use other threads without problems?
If you can, the recent crash could be because that the spam thread has 28 pages worth of posts, and depening on your device, it may not have been able to load all 28 pages, therefore it crashed.
However, if this isn't the case, I will escalate this to the devs for investigation.
Richard Herman medal 5000 4 years 25 days ago
This might be my fault as I posted a really long message in there.
Self Help medal 5000 4 years 24 days ago
Yep that’s the case, because I can use other threads correctly, woah also sorry for answering so late
Connor Cooper medal 4981 Super Mod 4 years 24 days ago
Hello,
"Sorry for answering late" - no problem, it was the middle of the night here so I won't have seen it any earlier. ???????
I'll move this thread to the help and support subforum as it isn't a bug and try to find out if there is a way to stop the crashing on extremely long threads.
Gert Rose medal 5004 Super Mod 4 years 24 days ago
Richard
This might be my fault as I posted a really long message in there.
So if you buy Self Help a better phone, everything is solved ☺
Self Help medal 5000 4 years 24 days ago
Gert
Richard
This might be my fault as I posted a really long message in there.
So if you buy Self Help a better phone, everything is solved ☺
Yes Gert that’s an amazing idea :)
Richard Herman medal 5000 4 years 24 days ago
Gert
Richard
This might be my fault as I posted a really long message in there.
So if you buy Self Help a better phone, everything is solved ☺
His phone is probably already better then mine