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Forums > Global Forums (English) > Help & Support

Solved
Promotion

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Disguised Incognito medal 5002
3 years 321 days ago
There is no promotion from pro to elite, even though everything has met the requirements for that, namely the number of participants and the activation of the relegation promotion zone, please explain. Thanks
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Connor Cooper medal 4981 Super Mod
3 years 321 days ago (Last edited by Connor Cooper 3 years 321 days ago)
Hello,
I will flag this thread to support in order to get the managers promoted manually. 


To support member - the links to the managers who need promoting:

Pro 1st place https://igpmanager.com/app/d=profile&manager=2343134

Pro 2nd place
https://igpmanager.com/app/d=profile&manager=2376169

Pro 3rd place
https://igpmanager.com/app/d=profile&manager=2066841

Pro 4th place
https://igpmanager.com/app/d=profile&manager=2375383
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Disguised Incognito medal 5002
3 years 321 days ago (Last edited by Disguised Incognito 3 years 321 days ago)
Connor
Hello,
I will flag this thread to support in order to get the managers promoted manually. 



Thanks
What should I do? or is there anything I should do to help solve this problem?
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Mauro Forghieri medal 5000
3 years 321 days ago
Cosa hai provato a fare?
nothing, normal game

Cosa è successo invece?
at end of season positions are freezed

Il problema si è verificato durante l'utilizzo di dati Wi-Fi, mobili o entrambi?
Both

Il problema si è verificato nell'App, sul PC o in entrambi?
Both

Qual è il modello del tuo dispositivo?
all

Qual è il sistema operativo?
Android

Qual è il numero di versione del sistema operativo?
all

Quale sistema operativo ha il tuo PC?
all

In quale browser hai riscontrato il problema?
all

Può essere riprodotto il bug?
is a game error

Commenti addizionali:
u can see last season and compare with new season
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Connor Cooper medal 4981 Super Mod
3 years 321 days ago
Hello,

I have merged 2 threads that describe the same issue with the same league.  

I have also escalated it to the developers for investigation. 
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Disguised Incognito medal 5002
3 years 321 days ago (Last edited by Disguised Incognito 3 years 321 days ago)
Connor
Hello,

I have merged 2 threads that describe the same issue with the same league.  

I have also escalated it to the developers for investigation. 



thank you, I will wait for the results
still no change, promotion still not working
Pro 1st place https://igpmanager.com/app/d=profile&manager=2343134

Pro 2nd place
https://igpmanager.com/app/d=profile&manager=2376169

Pro 3rd place
https://igpmanager.com/app/d=profile&manager=2066841

Pro 4th place
https://igpmanager.com/app/d=profile&manager=2375383
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Bruno Brown medal 4883
3 years 321 days ago
Hello Managers

We are very sorry for the inconvenience.
I just manually promoted all managers involved in the Elite category.

Best Regards
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Disguised Incognito medal 5002
3 years 321 days ago

Bruno
Hello Managers

We are very sorry for the inconvenience.
I just manually promoted all managers involved in the Elite category.

Best Regards

thank you


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