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Forums > Global Forums (English) > Help & Support

Unresolved
Ads to heal not working

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Ex Cruciating medal 5000
3 years 238 days ago
The ads heal button isnt coming up for and its been a few days now
What's going on?
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José Trujillo medal 5290 Community Manager
3 years 238 days ago
Hello,

Can you share your device model, OS version and app version please? Thank you!
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Ex Cruciating medal 5000
3 years 237 days ago
Iphone 7 plus 
Ios 14.4 

4.012 
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Marc Abeni medal 5026
3 years 236 days ago
iPhone 8
Ios 14.5.1
4.012
 The same here
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Ex Cruciating medal 5000
3 years 235 days ago
.... 
Its been many days now .. and this bug is frustrating me.. how long till its fixed ? 
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Ex Cruciating medal 5000
3 years 233 days ago
Wanted to give up an update, my ads are now back working, somehow, heres what i did incase it might work for other people. I deleted my app and downloaded it again, i think I got an updated version because i now see X's on top corner i clicked on the finances ad button and then went to training and it magically appeared bearing in mind i hadnt pressed the finances ad button before. 

So there you go
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