Unresolved

can't join race

What did you try to do?
i was trying to join my race and a few times this week it just won't let me in

What happened instead?
nothing, it just wouldnt let me in

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
samsung a10


What is the operating system?
Android

What is the version number of the operating system?
?

Can the bug be reproduced?
?

Additional comments:

Hello Eli,

Are you trying to load it 2D or 3D?

2D wouldn't let me in and 3D completely crashed my game

Hi again,

Can you try to spectate a race in both 2D and 3D please? Let me know the results.

Happening to me too im fighting for the championship and cant even race 

I'l say, same model of phone, similar results for me. Any 3D race will crash the game at roughly 15-25% loaded. 2D did let me in however.

It oly pops up on random occasions though and sometimes just pushes past it. I can try to watch other races if you need more information.

Delete the game and install it again. If you have registered an email Id and know your igp manager's password you can log in to your account and no progress will be lost. Same happened to me and I tried this and it was resolved. 

Quindi come si risolve?ho cambiato telefono e adesso non mi fa partecipare alle gare..e non posso neanche vederne. Ne in 2D né in 3D