Solved

New content issues

What did you try to do?
Purchased the engine manufacturer twice and am still getting supplied engines. Purchased the race craft ability for driver and says “none” for special abilities

What happened instead?
My cash and tokens are gone but I don’t have the content.

Did the problem happen while using wi-fi, mobile data, or both?
Mobile data

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
iPhone 12

What is the operating system?
iOS

What is the version number of the operating system?
Latest version

Can the bug be reproduced?
Bug can only be reproduced by spending more tokens.

Additional comments:

I’m using the app on the phone. Those instructions are for pc’s.

For me, once on phone wifi and once on phone data. Cash n tokens went but still had the option to purchase again, however the league page showed twice I was doing engines, however nobody could see to ask to buy.



No update on this one??

Hey Kyle,

Inside the app tap your profile picture in the top right side of the screen > settings (⚙️) > Clear cache (bottom)

I cleared the cache and restarted the app but still nothing.

Hello Kyle,

Everything seems fine from your account (I logged in). Could you record screen and send it to jose@igpgames.com please?

Sent screenshots showing the engines and no special ability.

Hey Kyle,

I said a recording trying to replicate the bugs, with screenshots I can’t see the process. You can natively do this from your iPhone.

I would have to use more tokens and cash to do that. Saw in another thread not to do that?

Hey Kyle,

Tokens and cash are reimbursed once the problem is fixed so don’t worry about it.

Jose,

Went to make a video for you and it worked just fine. Guess clearing the cache was the fix. I’m still out 70 tokens and $200 million.

Hey Kyle,

I can see in the logs both were correctly refunded automatically. I can give you the time stamps and details if you want.