Unresolved

Igp on chromebook

I've just bought a chromebook to play igp on and it's doesn't support the igp app or 3d races since the update

Hey Mr Chaz,

In order to help you, could you share the specific Chromebook model? Thanks!

it's a hp-x360 13b-ca0500na 13.3" 2 in 1 chromebook - media tek 1200, 256gb emmc

Thanks for the info! Could you share more details about the error message being displayed?

I went to the app store and it wasn't available to install.
On the chrome browser i tried to watch a race and it would only let me watch 2d and didn't give me the option to download the 3d viewer

Please try to download from this link.

the link won't work on chrome os

Hello again,

I have just identified the problem and have reported it to the development team. Unfortunately I can't give you an exact date for a fix to be available. It is an incompatibility created by Google. Basically devices like Chromebook are a hybrid between laptop and mobile and it is not well designed in terms of permissions and restrictions. Our app requires access to the camera permissions for the Augmented Reality function and this is generating conflict with your device as there is no such permission on Chromebook (as it is a hybrid) and then Google Play marks it as not supported. As I said, we will try to solve it within our possibilities. Thank you for your understanding Mr Chaz!

you can install apps from the play store right? Maybe your device is being excluded by the app requirements.
You can try downloading the apk from another store

Thanks Josė

Astro what other stores can i get it from?