
Cesar Andrade medal 5000 8 years 340 days ago
Hi,Just now, I buy 100RP ( 2,99£ ) by mistake, because I wanted to buy the monthly subscription. It is kind of easly get confused.
How can I transforme it in a monthly subscription?!Best regards,Cesar Moreira

Jamie R medal 5000 8 years 340 days ago
Hi Cesar,
I think you will need to raise a helpdesk ticket
Account -> My Subscriptions -> Helpdesk
https://igpmanager.com/account/helpdesk

Cesar Andrade medal 5000 8 years 340 days ago
I already did that, as the same time I wrote this topic...
Thanks

James Greer medal 5000 8 years 340 days ago
Unfortunately I don't think there is a lot can be done about it.
Just laugh and forget about it and learn from your mistake.
Though if you have 600 Points you can buy a monthly subscription in the rewards area.
http://igpmanager.com/play/?url=manager-rewards
Yunus Unia Blunion medal 5044 8 years 339 days ago
Hi Cesar, the only way to solve your problem will likely be through the helpdesk. Anything regarding actual money is sorted out there.

Cesar Andrade medal 5000 8 years 339 days ago
Hi,
I already speak with them, and have my money back. They resolve my mistake in a very good way!!
Fantastic and very professional. This is the kind of publicity that really matters.. resolving the problems, and making your "costumers" happy.. that way we sure recommend the game!
Thank you, guys.