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Unreproducible
Loading race

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medal 5140
1 year 94 days ago
What did you try to do?
I tried to load the race viewer and attend my race

What happened instead?
It didn't load, just brings me back to the main page.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Redmi 13C

What is the operating system?
Android

What is the version number of the operating system?
Version 13

Can the bug be reproduced?
I didn't spend token

Additional comments:
I can't access the race live on my new device. The game works on my previous device but, it would load the race on my new one, please help.
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medal 5047 Community Manager
1 year 94 days ago
Hey Umar,

Have you tried to load the race in 2D?
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medal 5140
1 year 94 days ago
Yes, it's not working.
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medal 5047 Community Manager
1 year 94 days ago
That’s very strange. Could you try to uninstall the game and reinstall from zero?
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medal 5140
1 year 94 days ago
Yes I tried that more than once
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medal 5047 Community Manager
1 year 94 days ago
There are two versions of that device. One has 4 GB RAM and the other 8 GB RAM. Could you check in the phone settings which version do you have?
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medal 5140
1 year 94 days ago
I have the one with 8gb
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medal 5000
1 year 93 days ago
I am also facing the same difficulties 
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