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Forums > Global Forums (English) > Help & Support

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Purchase is not reflected.

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Rimea Wilbur Wright medal 4864
1 year 46 days ago
I made an in-app purchase for 180 tokens on my iphone, but it is not reflected. Can you do something about this? 
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José Trujillo medal 5059 Community Manager
1 year 46 days ago
Hey Rimea,

I apolgise for any inconvenience caused by this issue. 

Please create a ticket with the Support Team where they will be happy to assist you further. Ensure to attach the purchase receipt(s) as this will allow the Support Team to confirm your purchase and rectify the issue. 

Thank you. 
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