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Forums > Global Forums (English) > Help & Support

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Purchased a level pack bot did

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Eric Wilkins medal 4890
3 days ago
I purchased the level 15 pack and I got a message saying it was completed and it has been charged to my account but no investment or driver have been delivered
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Connor Cooper medal 5626 Super Mod
2 days ago
Hello,

I am sorry to hear that you've been affected by an issue with an in-app purchase. 

Please could you submit a ticket with the Support Team and they will be able to investigate and credit the purchase to your account. 
Please also attach any purchase receipt(s) you received as this allows the purchase to be validated. 

Apologies for any inconvenience this issue has caused. 

Thank you. 
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