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Forums > Global Forums (English) > Help & Support

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Investment packages

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Tim DePiano medal 5472
4 days ago
Hi, I purchased the investment package twice but only received it once. How can I get money back or my package?
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José Trujillo medal 5064 Community Manager
3 days ago
Hey Tim,

I am sorry to hear that you've been affected by an issue with an in-app-purchase.

Please could you create a ticket with the Support Team where they will be able to assist further. Where possible, please attach the receipt(s) associated with the purchase so Support can complete verification.

Thank you.
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Tim DePiano medal 5472
3 days ago
send it thx
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