ios-personmd-notifications md-help-circle

Profile

  • Guest
    medal 0
  • Posts: 21
  • Post Likes: 3765

Notifications

  • No Unread Notifications

Solved
Cant add DP

ios-checkmark-circle
This thread is closed because it is solved.
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right
medal 5264
4 days ago Translate
What did you try to do?
Trying to add DP to my car

What happened instead?
After adding and saving, closing and refreshing the app it just resets back to what it was before. Rinse and repeat

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
Iphone 15 pro max

What is the operating system?
iOS

What is the version number of the operating system?
Latest

What operating system is your PC?
Latest

Which browser did you experience the problem in?
Safari

Can the bug be reproduced?
N/A

Additional comments:
After adding and saving, closing and refreshing the app it just resets back to what it was before. Rinse and repeat
md-quotelink
medal 5107 CEO & CTO
4 days ago
I logged in as you and was able to assign the points on PC. I added 2 points to your Braking attribute, and I've added +2 to your total to recover them.

If anyone else is having this issue please share your OS / device. It could be a browser problem on iOS, I'm thinking, or perhaps it's a cache issue.

Try assigning them and forcibly closing the app then re-opening it. This will let us know if it's a cache issue.
md-quotelink
medal 5453
4 days ago (Last edited by Duke Fleed 4 days ago)
Hi Jack,
You can add the DP, at least it's look like, you can save but in the background they are not added and simply disappears.. 

You can see this behaviour on the video here:

https://igpmanager.com/forum-thread/64019

This is my current design after 4 races with level 31...


md-quotelink
medal 5264
4 days ago (Last edited by Osaro O 4 days ago)
Jack
I logged in as you and was able to assign the points on PC. I added 2 points to your Braking attribute, and I've added +2 to your total to recover them.

If anyone else is having this issue please share your OS / device. It could be a browser problem on iOS, I'm thinking, or perhaps it's a cache issue.

Try assigning them and forcibly closing the app then re-opening it. This will let us know if it's a cache issue.


Thanks for getting back to me,

Few more issues, I now have only 23 DP left to assign, after today's race I had 25 to assign despite having a Level 27 Design HQ.

Also I lost all my points from the race from yesterday, and they werent assigned so I essentially lost 27 DP to the void, along with an extra 4 from today so I'm "owed" 31.

Anything that could be done?
md-quotelink
medal 5107 CEO & CTO
4 days ago
Osaro
Thanks for getting back to me,

Few more issues, I now have only 23 DP left to assign, after today's race I had 25 to assign despite having a Level 27 Design HQ.

Also I lost all my points from the race from yesterday, and they werent assigned so I essentially lost 27 DP to the void, along with an extra 4 from today so I'm "owed" 31.

Anything that could be done?

I've sent you 31 DP.



Duke
Hi Jack,
You can add the DP, at least it's look like, you can save but in the background they are not added and simply disappears.. 

You can see this behaviour on the video here:

https://igpmanager.com/forum-thread/64019

This is my current design after 4 races with level 31...


Excellent report, thank you. Videos > Words. I've been so busy and your thread had fallen down the list, so I didn't see it.
md-quotelink
medal 5264
4 days ago (Last edited by Osaro O 4 days ago)
Thanks again Jack,

Can only imagine how much work you got on right now, just letting you know your hard work is seen and appreciated!


EDIT: New problem, upon trying to add DP I've noticed I can add to anything except acceleration, when I try that it goes back to the same issue as before and has led to 7 DP vanishing (I had 54, allocated 21 elsewhere and now only have 26 left).
md-quotelink
medal 5107 CEO & CTO
3 days ago
I just found out what this was caused by. Try again, I think it's fixed.

There were duplicated designs within leagues for some teams and I had to clear out the duplicates.
md-quotelink
medal 5264
3 days ago
Still not working unfortunately
md-quotelink
medal 5107 CEO & CTO
3 days ago
Try now, I found it missed some teams and stayed up to fix them.

Thanks for being so patient on this, you're a star. I've sent you 20 Tokens and some extra DP.
md-quotelink
medal 5264
3 days ago
I appreciate you being responsive so late in the day! I'm only up myself because I work nights sometimes.

However unfortunately I have a new problem in that whatever was done to fix the previous issue has totally decimated my car attributes to the point where about 5/6 attributes have decreased by about 40ish points each. Not sure how this has happened but I can still see the red marker points that shows where my attributes were up to after the previous race.

Worth bringing it up now as I noticed you said you fixed other accounts and I'd hate for you to wake up to a ton of confused managers who might not be as active when it comes to reading the forums.

EDIT: For me, the attributes affected were acceleration, braking, downforce & tyre economy
md-quotelink
medal 5453
3 days ago (Last edited by Duke Fleed 3 days ago)
Thanks Jack, 
DP can now be added, but the car design is still bad due to the missing DP since weeks..

md-quotelink
medal 5107 CEO & CTO
3 days ago

Duke
Thanks Jack, 
DP can now be added, but the car design is still bad due to the missing DP since weeks..

Did you not receive any DP in your HQ?
md-quotelink
medal 5453
3 days ago
Yes, 50 .. thanks but the DP were missing since the update...



md-quotelink
medal 5264
3 days ago
Jack I still have a messed up car, can that be fixed please, I lost 60 DP on multiple attributes and am mossing races because of it.

Very frustrating seeing someone elses problems being fixed in MY thread whilst my issues are still costing me. 

I’ve gone from the 4th best car in the league to the 23rd out of 23
md-quotelink
medal 5107 CEO & CTO
3 days ago
Osaro
Jack I still have a messed up car, can that be fixed please, I lost 60 DP on multiple attributes and am mossing races because of it.

Very frustrating seeing someone elses problems being fixed in MY thread whilst my issues are still costing me. 

I’ve gone from the 4th best car in the league to the 23rd out of 23

Hi Osaro, I will see what I can do right away. Apologies for missing the post above.
md-quotelink
medal 5107 CEO & CTO
3 days ago
I've updated your designs manually now and given you a few extra points to make up for the defecit. Thanks for your patience.
md-quotelink
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right

You must be logged in to post a reply.