Solved

Can't connect to the race

There has been something which looks like a network problem. We are buried in investigating this at the moment. The slow replies are not an indication of the level of work on this - we are all flat out investigating what has happened.

UPDATE: as part of repairing this we are restarting all race services to clear them of the problem. This may require that the race viewer reconnects on the client-side, but it is significantly improving the situation across the service and restoring normality.

UPDATED: There was a network problem that impacted the service near this time. The end result was that races either started late or didn't post results on time. During the night, some races didn't start at all. We are investigating this and getting a clearer picture of how this unfolded. In the middle of dealing with this, we are also attempting to expand the capacity of the service significantly to prevent lag reported earlier in the week. The two situations are directly linked, so when we solve one it will likely solve the other too.

If anyone would like their race re-run get the league host to post here and we will do so. All three tiers will be reset (Rookie, Pro and Elite) to keep the schedule in sync. If you can, do this from the desktop and post a direct link to the league or race(s) in question. This will speed up the process.

Work continues on the situation and our investigation, but the service is running normally again now.