Solved

Stuck in race 3 hours after end

What did you try to do?
Reloads

What happened instead?
We have race in 7:30 - and now we still have Live Race and i can´t repair car, i dont see results, i can´t set setup to next race.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
OnePlus 6T

What is the operating system?
Android

What is the version number of the operating system?
13

What operating system is your PC?
Win10

Which browser did you experience the problem in?
Chrome/Edge

Can the bug be reproduced?
Still have problem.

Additional comments:
League: https://igpmanager.com/app/p=league&id=784955

Our broken race from yesterday is still alive
https://igpmanager.com/app/p=league&id=16077

Hi Ovih, fixed, THX
but now there's no race for today???

Hi Ovih. The league race we've just finished in Germany seems to have stuck live. Please can this be sorted when opportunity arises. Thank you

Hello, our league is stuck in LIVE mode since yesterday. Our race was postponed due to bugs in the new update but now we cant make changes to set ups, do set up work or anything else.

We realised that fuel consumption changed and we cant even adjust it. We have a race at 6 pm UK time. Can admin please have a look

What did you try to do?
Check settings/setups etc
League i.d. 911, IGP World Series

What happened instead?
Wouldn't let me do anything.
Went to league and it's showing as race underway.
Is this last night's or has tonight's come early? 6pm start.

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Samsung A33 5G

What is the operating system?
Android

What is the version number of the operating system?
14

Can the bug be reproduced?
Happening with other league members on various devices and platforms.

Additional comments:
As last night's race was postponed, could we please cancel the last race of the season so that the season still ends on a Friday. Do I need to put a separate request for this? Many thanks.

Що Ви намагалися зробити?
Repair the car
The league page constantly shows that the race is in progress live, it is impossible to leave the league or repair the cars.

Що сталося замість того?
When I click on repair, it gives me the message "not enough spare parts". When I try to leave the league, it gives me the message "Unable to leave the league during a race".

Проблема сталася за використання wi-fi, мобільного інтернету, чи обох?
Wi-fi

Помилка була у додатку, у ПК, чи в обох?
PC

Яка операційна система на Вашому ПК?
Win 11, win 7.

В якому браузері Ви зіткнулися з проблемою?
Chrome and Opera (both).

Чи можна відтворити помилку?
https://igpmanager.com/app/p=league&id=811959 Try to leave league or repair the car.

Додаткові коментарі:

Edit by mod: League race didn't finish.

O que você estava tentando fazer?
I want repair car

O que ocorreu de fato?
Doesn't allow repair saying i have no spare parts but i have plenty

O problema ocorre usando WiFi, internet móvel, ou ambos?
Both

O bug ocorreu no aplicativo, PC ou ambos?
App

Qual o modelo do seu celular?
Poco 5 pro

Qual o sistema operacional?
Android

Qual a versão do seu sistema operacional?
Don't know

É possível reproduzir o problema?
Yes

Comentários adicionais:

What did you try to do?
Reinstalled game on multiple platforms, android, pc and ios… all same result

What happened instead?
Game will not allow set up running, will not allow changes to fuelling and game has been stuck on LIVE RACE mode since yesterday.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
HP ENVY Laptop, Windows 11 x64
Samsung Tablet
Iphone 14 Pro Max

What is the operating system?
iOS

What is the version number of the operating system?
I have game installed on 3 platforms…

IOS
Android
PC

What operating system is your PC?
Windows 11 x64

Which browser did you experience the problem in?
Google chrome and Windows Edge dont work 3D but the 3D file for Windows that was uploaded works fine but still game stuck

Can the bug be reproduced?
Yes because its stuck and wont allow us to do anything

Additional comments:

Please change the status to "unsolved" so that we will not be forgotten

It's a real shame that such an immature update was installed.

Yesterday it was said that the races would be postponed until today. Our race from yesterday evening at 7:00 p.m. was shown as having taken place today.

According to the display, we don't have a race today??

hello Ovih, why have we lost money, points even though the game glitched out yesterday, we were not allowed to change fuelling and on top of that the game got stuck on the server for hours. this isnt acceptable and we shouldnt be paying for glitches like this. it looks like yesterdays race ended today which looked like it was going to take place in 40 mins or so.... what is going on? our host Pete Spinney has already contacted you as well as me.

ok Ovhi, thank you for the quick reply. So all results will be rectified i am presuming?

Now the setup that was already done for the race on February 7th has disappeared again! Also 6 tokens away!

Some players already have Azerbaijan as the next race.

Nothing is right anymore!!

https://igpmanager.com/app/p=league&id=16077

only stress but no fun