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Forums > Global Forums (English) > Announcements

Service interruption & slow loading times

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Ron Bos medal 5000
8 58
I’m stil stuck to go to race mode
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Yunus Unia Blunion medal 5000
8 58
Hi Ron, I've let Jack know, it will be resolved as soon as possible :)
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dan ruglio medal 5000
8 58 ( 8 57 )
Yunus
dan
todaty is loading really slow... hard driver is working like a maniac... my window wont even close because race is loading :/

is it just me?


Is your hard drive at 100% activity in Task Manager? Sounds like something on your end.



well.. it should be just on my end but... after refreshing the race when it froze... more good news.
Lothbrook leaft the pit on H in the chart but on S down there. :P so i think its not just my end

<img src="https://s1.postimg.org/6ix3xo5jhr/wrong_tyres.png">

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Yunus Unia Blunion medal 5000
8 58
Was soft the correct compound for him to take?

edit: Nevermind, I see he was supposed to be on Hards, which is what I see in the race results. Interesting....
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dan ruglio medal 5000
8 58 ( 8 58 )
nope. Hards. he was on hards, confirmed with tyre performance... i raced the rest of the race without knowing his tyre temp, guessing with my other driver.

i think this things appear when pc performance is pushed...

and i really believe the last change is killing my pc. i cant even close the window. and when it closes, the hard drive works 2minutes 100%.

i can say this is not what i had 2 days before.
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Damian Kałucki medal 5000
8 58
My league is still stock! Please do something...

My last race https://igpmanager.com/race/live.php?id=6318489
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Jack Basford medal 5170
8 58
The leagues which are still stuck are going to be skipped now. Sorry, we missed some races and they have just been brought to our attention.
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dan ruglio medal 5000
8 58 ( 8 58 )
Jack, could this last change have affected pc performance? my pc is struggling today. when loading the race and after closing race window
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Yunus Unia Blunion medal 5000
8 57
dan
Jack, could this last change have affected pc performance? my pc is struggling today. when loading the race and after closing race window


Hi Dan, are you on a 32-bit or 64-bit version of Windows?
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Tim Dennis medal 5000
8 57
Jack I've got people crying out for a re race, any chance of rescheduling the last race in IGP CHAMPIONS league please, thanks mate
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Chris Gibson medal 5000
8 57
Hi
I had 2 races left was comfortably winning my last race which would have taken the driver’s championship into the last race with me still able to win it now I have no chance as mathematically it is impossible as you scrapped the race and awarded no points and that has cost me which is unfair with all due respects 6 tokens are absolutely pointless to me pardon the pun!! What can be done as that is proper harsh!
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Yunus Unia Blunion medal 5000
8 57
Hi Dan, I would make sure you are also using a 64-bit version of Firefox too.
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Andrew Nunes medal 5000
8 57
couldn´t join the race also. is there somo server problem also. at least 6 drivers in the league can´t join atthe moment (the race is sill running)
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Carter McCarthy medal 5000
8 57
we got the same issue with our league no one can connect
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Yunus Unia Blunion medal 5000
8 57
We're aware and investigating connection issues going on at the moment despite the races running.
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Jack Basford medal 5170
8 57
The races are running, but it is the viewer which is not connecting in some cases. I'm up at 3:40am looking at this now. Unfortunately your race may not be accessible until the next round, I am terribly sorry for that. It seems that one of the new servers which was thrown into circulation quickly in response to the server which failed earlier today is now having some problems of its own. The issue is again very different because as I said the races are running but you can't connect to see them... it only seems to be a few races too in the grand scheme of things, although some leagues had both races affected.

If you like, the league host can request to have those races re-run and we will wipe the results and move it to the next calendar slot after it's done. I understand how much you'll want to be there to manage the cars, and that's the best we can make out of the current situation. You've been unlucky to get caught up in this, as it doesn't seem to be affecting many races at all and is isolated to only a few races on one of the newer servers.
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Jack Basford medal 5170
8 57
Chris
Hi
I had 2 races left was comfortably winning my last race which would have taken the driver’s championship into the last race with me still able to win it now I have no chance as mathematically it is impossible as you scrapped the race and awarded no points and that has cost me which is unfair with all due respects 6 tokens are absolutely pointless to me pardon the pun!! What can be done as that is proper harsh!

Are you talking about the account you commented on? No races have been skipped and you got a 1-3 in the last race (Brazil), which was better than the result in the previous race (Japan). Here are the results from Brazil where you got points: https://igpmanager.com/app/d=result&id=6229552&tab=race. I was going to reset the race for you until I saw that, so if you could clarify that would be appreciated.
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Andrew Nunes medal 5000
8 57
don´t worry Jack, just pay the next round of drinks. I´ll tell the others in the league and see if they want to restart the race. (I won by the way). Just keep the good work. Thanks Jack
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Carter McCarthy medal 5000
8 57
Sorry if i vented in the wrong thread, was looking up possible solutions and obviously didn't swap it back to this one, i've put it to my league if they want a re-run, but in all honesty, i'm too ticked off to care now, its now 4am for me, i've wasted my time trying to stay awake for a race i could never view, but ill get back to you if my league wants a re-run but as we race everyday its prosible by the time the league replies it'll be far too late
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Carter McCarthy medal 5000
8 57
https://igpmanager.com/app/p=league&id=19702
thats the link to the league im in, im not the only one whos had issues
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